P/T Retail Sales Associate - adidas McArthurGlen Retail Store (#2023)

Adidas; Vancouver; Hybrid; CAD 60,000 - 80,000; Part time

Job summary

A leading sportswear company located in Metro Vancouver is seeking a Sales Associate to assist customers with merchandise selections and maintain high customer service standards. Responsibilities include driving sales through effective communication and completing sales transactions. Candidates should have a high school diploma or GED and some retail experience. Proficiency in English and French is required.

Qualifications

• Must have or be pursuing a high school diploma or GED.
• Three to six months retail experience is preferred.
• Must be proficient in English and French.

Responsibilities

• Assist customers in selecting merchandise.
• Ensure customer service standards are upheld.
• Drive and close sales using selling techniques.
• Complete customer sales transactions.
• Maintain store appearance and assist with inquiries.

Skills

Customer service

Communication skills

Sales techniques

Basic math skills

Teamwork

Education

High school diploma or GED

Tools

Point of sale system

Job description

Overview

Assist customers in determining which products and services best fit their needs and interest them in the merchandise. Promotes the sale of merchandise by meeting or exceeding standards for productivity. Maintains awareness of all product requirements and information, promotions and advertising. Maintains inventory and provides customer service. Accountable for accurate and complete sales transactions.

Responsibilities

• Assists customers in the selection of adidas merchandise, while providing information about the product, materials, technology, and functionality.
• Ensures adidas' customer service standards are upheld by listening to customer\'s wants and needs, and providing product information when required.
• Drive and close sales by utilizing adidas' selling techniques and the in-store AOS system (where available).
• Completes customer sales transactions (cash, credit, debit, etc.).
• Maintains store appearance, assists in processing and replenishing merchandise and assist with customer service inquiries.
• Proficient knowledge of adidas' products and programs, including technology, product information and requirements, merchandise promotions, and advertising.
• Help to support and create a team environment by respecting co-workers.
• Adheres to adidas' brand values and Sales Associate competencies.
• Assist with telephone duties.
• Adheres to company policy and procedures relating to inventory control.
• Other duties as required by store management.

Knowledge, Skills and Abilities

• Must possess and consistently exhibit the competencies relative to the position.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations to customers and other employees of the organization.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.
• Ability to use a point of sale system/ Basic understanding of cash register functions and cash procedures.
• Ability to exercise good judgment and decision-making skills.
• Demonstrate excellent verbal and written communication skills.
• Demonstrate excellent customer service.
• Ability to work a varied schedule including weekends, evenings and statutory holidays. Also able to work overtime hours during peak sales periods which include, but are not limited to, Thanksgiving, Christmas, Easter, Mother's Day, Father's Day, and Back-to-School.
• While performing the duties of this job, the employee is regularly required to stand and talk or hear. The employee frequently is required to walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 12 kg and occasionally lift and/or move up to 34 kg.
• Must be proficient in English & French (verbal and written)

Qualifications

Must have or be pursuing a high school diploma or general education degree (GED). Three to six month\'s retail experience is preferred.