Outreach Specialist

Volunteers of America Los Angeles; Canada; On-site; CAD 30,000 - 60,000; Full time

Job summary

A non-profit human services organization is seeking an Outreach Specialist to promote programs and provide crisis intervention services. Responsibilities include community outreach, case management, and developing resources for clients. Candidates should possess a Bachelor's degree in Social Services or related discipline and have two years of experience with Justice Involved Populations or individuals experiencing homelessness. The position offers a pay rate of $22.52 - $23.71 per hour with competitive benefits.

Benefits

Competitive medical benefits

Dental and vision coverage

Retirement benefits

Qualifications

• Must pass a fingerprint clearance and background check.
• Required experience working with Justice Involved Populations or individuals experiencing homelessness.
• Strong ability to provide crisis intervention and client support.

Responsibilities

• Conducts community outreach to support clients and their families.
• Coordinates with case management for client needs.
• Provides crisis stabilization and initial case management.

Skills

Crisis intervention

Community outreach

Case management

Client support

Trauma-informed care

Education

Bachelor’s Degree in Social Services or related discipline

Equivalent combination of education and work experience (four years)

Job description

Career Opportunities with Volunteers of America Los Angeles

A great place to work.

Careers At Volunteers of America Los Angeles

Current job opportunities are posted here as they become available.

Helping Our Most Vulnerable Change Their Life Stories

Volunteers of America is a non‑profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low‑income housing program as well as drug and alcohol rehabilitation. Learn more atwww.voala.org .

PAY RATE: $22.52 - $23.71 Per Hour

BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits.

JOB SUMMARY AND PURPOSE

The Outreach Specialist is responsible for promoting the program throughout the surrounding areas, supporting ODR clients in need of crisis intervention methods in order to prepare individuals for further success. Conducts community outreach to develop resources to support clients and their families. Part of a multi‑disciplinary team that provides case management, housing referral, financial counseling and benefits services.

DUTIES AND RESPONSIBILITIES

• Provides street outreach, engagement, crisis stabilization, trauma-informed case management, and referral services for clients and their families
• Conducts initial street screenings, immediate needs assessments, and crisis stabilization
• As a member of the program case management team, provides information referrals, crisis intervention, and assistance with permanent housing placement for participants
• Assists case managers in conducting the comprehensive screenings and assessments to collect functional, environmental, financial, employment, housing, educational, and health information, as appropriate, to develop an Individual Service Plan
• Coordinates follow-up services with case management team; records all services provided
• Performs tasks of Case Manager or Housing Specialist as needed
• Assists program staff in integrating development strategies and other evidence-informed practices to provide a holistic service approach including providing life skills through “teachable” moments
• Develop, perform, and assist with workshops pertaining to household needs
• Provide crisis intervention if needed, and make referrals to appropriate community resources
• Leads community outreach for program, represents VOALA at meetings of working groups specific to housing Justice Involved Populations, attends Apartment and Relator Association meetings, develops community partners.
• Additional duties as assigned

ESSENTIAL DUTIES

• Street outreach, crisis stabilization and initial case management
• Coordinates outreach efforts with Case Management team, supporting Case Management initiatives for clients served
• Monitor and maintain complete client records, daily activity logs, mileage logs, HMIS, and other reports as directed
• Provides life skills workshops as part of wholistic service effort; participates in crisis intervention as needed
• Outreach to community partners, to promote at risk youth programs and resolve homelessness.
• Other duties as required and is subject to change at any time.

Qualifications

REQUIREMENTS

• Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications

EDUCATION

• Bachelor’s Degree in Social Services or related discipline,
• Or Equivalent combination of education and work experience (four years)

EXPERIENCE

• Two years’ experience working with Justice Involved Populations, people in recovery and / or homelessness individuals

PREFERRED QUALIFICATIONS

Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

This employer participates in E‑Verify as required by the federal government and will provide the federal government with your Form 1‑9 information to confirm that you are authorized to work in the U.S.

If E‑Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.