OTHER CUSTOMER AND INFORMATION SERVICES REPRESENTATIVES NOC 64409 *APPLY NOW FOR FUTURE OPPORTU[...]

GreenTech Resources Worldwide Canada; Regina; On-site; CAD 60,000 - 80,000; Full time

Job summary

A technology services company based in Regina is looking for a Customer and Information Services Representative to join their team. This full-time position requires handling customer communications, processing inquiries, and ensuring customer satisfaction. Ideal candidates will have 1 to 2 years of experience in customer service, possess strong communication skills, and be calm under pressure. The role offers a salary ranging from $20.00 to $31.00 per hour depending on experience.

Qualifications

• 1 to 2 years of experience in customer service.
• Comfortable using computers.

Responsibilities

• Maintain a positive attitude towards clients.
• Respond quickly to customer requests.
• Communicate with customers through different channels.
• Process orders and inquiries.
• Keep records of customer interactions.
• Ensure customer satisfaction.

Skills

Customer communication

Empathy

Problem-solving

Calm under pressure

Job description

GreenTech Resources Worldwide Canada | Full time

OTHER CUSTOMER AND INFORMATION SERVICES REPRESENTATIVES NOC 64409 *APPLY NOW FOR FUTURE OPPORTUNITIES*

Regina Central, Canada | Posted on 03/13/2025

• Maintain a positive, empathetic and professional attitude towards clients at all times.
• Respond quickly to customer requests.
• Communicate with customers through different channels.
• Know our products inside and out so you can answer questions.
• Process orders, forms, inquiries and requests.
• Keep records of customer interactions, transactions, comments and complaints.
• Communicate and coordinate with colleagues when necessary.
• Provide feedback on the effectiveness of the customer service process.
• Manage subordinate account management team.
• Ensure customers satisfaction and provide professional customer support.

Requirements

• The ability to stay calm when a client is stressed or upset.
• Get comfortable with the computer.

Required Years of Experience: 1 year to 2 years

Salary: $20.00 - $31.00 per hour

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