Optician / Retail Partner Ownership

Specsavers; Cranbrook; On-site; CAD 50,000 - 90,000; Full time

Job summary

A leading optical retailer in Cranbrook is seeking a Retail Partner to establish an optical store and drive community eye health. As a partner, you will enjoy flexibility in your career while receiving comprehensive support and a guaranteed market-rate salary with the potential for dividends. Ideal candidates are passionate about eye care and have a background in optical management. This role emphasizes creating exceptional customer experiences and building trust within the community.

Benefits

Guaranteed market-rate salary

40% dividends

Comprehensive business support

Latest clinical technology access

Qualifications

• Demonstrated history of creating exceptional customer experiences.
• Excited to start your own business in the optical field.
• Passionate about advancing eye care.

Responsibilities

• Steer your career and store with the support of Specsavers.
• Deliver a remarkable customer journey from start to finish.
• Focus on prioritizing customer satisfaction in your business.

Skills

Customer care

Optical management experience

Team development

Licensed/registered optician

Job description

Retail Partner – Establish your optical store and make your mark on community eye health

Cranbrook, BC

Specsavers is the world’s largest, privately‑owned optical retailer. Our journey began over 40 years ago in the UK, with visionary optometrists Doug and Mary Perkins. Today, we support over 2,600 healthcare businesses spanning 10 countries in our network, passionately caring for more than 42 million patients and customers worldwide.

Closer to home, we now have 270 optical businesses across English speaking Canada, through a combination of freestanding stores and the newly launched concession stores.

Our concession stores are the result of a strategic collaboration with Loblaws, aimed at building a nationwide optical network that delivers Canadians exceptional value, enhanced clinical care, and outstanding customer service. These new Specsavers businesses are integrated within existing brands of Loblaws grocery stores, offering customers and patients convenient access to comprehensive eye exams, prescription eyewear, contact lenses, and specialised eye care services.

Start your own optical store

All Specsavers partners have a dedicated support team to make the daunting aspects of ownership straightforward. As a Retail Partner, you can be a business owner without worrying about the little things so you can do what you love most – exceeding customer expectations through a remarkable customer journey, end‑to‑end.

What are the benefits of becoming an owner?

• Flexibility to steer your career and store with the support and resources of Specsavers.
• Receive a guaranteed market‑rate salary and earn 40% dividends from the Specsavers retail store.
• An opportunity to set a benchmark for patient care and grow a loyal customer base by earning patient trust through the Specsavers customer journey, focusing on prioritising the customer and not profit.
• Receive comprehensive business support to help your business become successful in areas such as technology, marketing, clinical support, and accounting.
• We use the latest clinical technology, rigorous testing, and extensive quality assurance processes to develop our lenses, and collaborate globally to provide a great range of frames, so that you can support your customers with a full range of top‑quality products that you’re proud to offer.
• Being part of a company that values the role of opticians by putting opticianry at the core of our business model along with optometry.

Hear from retail partners

You don’t have to take our word for it. Hear what other partners had to say.

What We’re Looking For

You have a demonstrated history of creating exceptional customer experiences in your previous optical management role – bonus if you’re a licensed/registered optician or contact lens practitioner. You are excited to start your own business, passionate about advancing eye care and developing a team, and committed to exceptional customer care.