Optical Embedded Software Systems Engineer-Customer-Facing

Ciena; Ottawa; On-site; CAD 93,000 - 150,000; Full time

Job summary

A leading technology firm in Ottawa is seeking an Embedded Software System Developer to provide technical support for optical modules. This role combines software design with customer interaction, requiring strong problem-solving and communications skills. Candidates should have extensive experience in embedded software and API development, especially in communication technologies. The position offers competitive pay and comprehensive benefits.

Benefits

Comprehensive benefits package

Employee Stock Purchase Program

Paid sick leave

Qualifications

• 5+ years experience in embedded software and API development with direct experience in system integration in communications technologies.
• 3+ years experience in embedded software and API development on optical/electrical module technologies.

Responsibilities

• Provide technical leadership and guidance to customers.
• Create software reference designs to assist in integration.
• Debug software issues with the design team.
• Drive working-level meetings with customer engineers.
• Provide customer on-site support as needed.

Skills

Strong communication and teamwork skills

Excellent problem-solving and analytical skills

Job description

A leading technology firm in Ottawa is seeking an Embedded Software System Developer to provide technical support for optical modules. This role combines software design with customer interaction, requiring strong problem-solving and communications skills. Candidates should have extensive experience in embedded software and API development, especially in communication technologies. The position offers competitive pay and comprehensive benefits.