Operations Supervisor, Commodities and Coin

Brink's; Toronto; On-site; CAD 66,000 - 75,000; Full time

Job summary

A leading global cash management provider is seeking an experienced Operations Supervisor for its Toronto branch. This role involves overseeing daily logistics and team management, ensuring data accuracy, and leading compliance efforts. Candidates should have a minimum of five years in related fields. This position offers a salary range of $66,500 - $75,000 per annum and requires adaptability for a 24/7 environment.

Qualifications

• At least five years of experience in Cash-in-Transit, ATM servicing, or comparable industry.
• Proven ability to manage high-volume, competing priorities.
• Must be flexible to work a variable schedule, including days, evenings, and weekends.
• Experience leading or supervising teams within a unionized environment is a plus.

Responsibilities

• Coordinate the logistical flow of inbound and outbound inventory.
• Ensure data integrity through inventory reconciliation and analysis.
• Create weekly work schedules to align with operational forecasts.
• Promote a safe working environment and enforce health and safety policies.

Skills

Multitasking

Regulatory compliance

Adaptability

Technical proficiency in Microsoft Office

Education

At least five years of experience in CIT, ATM servicing, or 3PL logistics

Possession and Acquisition License for firearms

Tools

Workday

Kronos

SMART

Job description

About the job

The Brink’s Company (NYSE: BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewellers, and other commercial operations. Our network of operations in 51 countries serves customers in more than 100 countries.

We believe in building partnerships that secure commerce, and doing that requires fostering an engaged culture that values people with diverse backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow.

We are seeking an accomplished and dynamic Operations Supervisor, Commodities & Coin, to join our Inside Operations Team. They will play a critical part in leading the day‑to‑day silver transactions for the Toronto Branch. Reporting to the Senior Manager of Inside Operations, this individual will oversee physical and non‑physical movements, routine reporting and analysis, and supervise team members within the assigned Division and unionized environment.

The posting is for an existing vacancy. Salary range: $66,500 - $75,000 per annum.

Key Responsibilities:

Operational Management

• Coordinate-to-end logistical flow, ensuring efficient staging and movement of all inbound and outbound inventory.

• Managing the inventory reconciliation workflow, including executing comprehensive counts, performing deep‑dive analysis of variances, and implementing corrective actions to maintain audit‑ready data integrity.

• Work closely with internal teams to evolve the processes and protocols for precious metals and streamline operational workflows that support organizational goals.

• Overseeing the daily and monthly reconciliation of market values to ensure data integrity and operational accuracy.

Administration

• Creating and maintaining weekly work schedules to align labour hours with operational forecasts and volume.

• Administration of petty cash reimbursements and reconciliation.

• Basic payroll functions such as reviewing and approving timecards.

• Recordkeeping and employee data maintenance.

Employee & Labour Relations

• Ensure demonstration and promotion of company policies, operational processes/procedures, and Company Values.

• Fostering a collaborative environment with Unifor Local 112 by maintaining transparent dialogue with Union Leadership and leveraging strong CBA knowledge to ensure a consistent and compliant approach to leading unionized teams.

• Administering Step 1 of the grievance process by conducting thorough fact‑finding and providing data‑driven responses to resolve labour disputes at the branch level.

• Collaborate with senior management and internal teams on workforce planning and talent development.

• Overseeing seamless onboarding and training to ensure operational readiness for all new hires.

• Support employees by promoting a culture of well‑being and positive engagement by actively championing benefits and resources managed by Total Rewards.

Health & Safety

• Promote and support a physically and mentally safe working environment through the enforcement of all Health and Safety policies.

• Report and investigate any workplace vehicle accidents or personal injuries and ensure communication and collaboration with appropriate personnel and/or team(s) (Security & Risk Management, Absence Canada, Operational Training, your local Branch Leadership, Union, HR Business Partner, and/or JHSC).

• If acting as a Health and Safety Representative, participate in monthly Health and Safety meetings, and complete building safety inspections and vehicle inspections.

Qualifications

• Education, Training and/or Experience: At least five (5) years of progressive experience in Cash-in-Transit (CIT), ATM servicing, 3PL logistics, or comparable industry. Leading or supervising teams within a unionized environment is considered an asset. A valid Possession and Acquisition License for both restricted and non‑restricted firearms.

• Multitasking & Compliance: Proven ability to manage high‑volume, competing priorities in a fast‑paced environment while ensuring total adherence to regulatory compliance, internal audit standards, and security protocols.

• Adaptability: Must be flexible to work a variable schedule, including days, evenings, and weekends, to support a 24/7 logistical environment.

• Technical Proficiency: Workday and Kronos (Workforce Management), SMART (Inventory/Process), and Microsoft Office.

• Build a Career with Purpose at Brink’s

For over 165 years, Brink’s has been a trusted global leader in secure logistics and cash and valuables management solutions. Today, we continue to evolve—powered by technology, driven by purpose, and united by values. With a legacy built on trust and a future driven by innovation, Brink’s partners for customer success, empowering businesses across the globe to operate with confidence and peace of mind.

At Brink’s, we operate in more than 100 countries, across cultures and languages, yet we’re one team—committed to protecting what matters most. Our people are at the heart of everything we do. We foster a culture of collaboration, innovation, and continuous learning, where every team member is empowered to grow, take ownership, and make an impact.

No matter which business area or country you are located, Brink’s offers a place to build a meaningful career. Here, you’ll find opportunities to develop your skills, contribute to global solutions, and be part of something bigger. We believe in doing what’s right, working together, and striving for excellence. If you’re looking for a career that combines purpose with performance, Brink’s is the place for you.

Brink’s is proud to be an equal opportunity employer. If you need reasonable accommodations/adjustments during the hiring process, please let your recruiter know—we’re here to support you every step of the way.

Développer une carrière motivante chez Brink's

Depuis plus de 165 ans, Brink’s est un leader mondial de confiance en matière de logistique sécurisée et de solutions de gestion des espèces et des objets de valeur. Aujourd'hui, nous continuons à évoluer - propulsés par la technologie, guidés par un objectif et unis par des valeurs. Avec un héritage fondé sur la confiance et un avenir axé sur l'innovation, Brink’s s'associe au succès des clients, permettant aux entreprises du monde entier de fonctionner avec confiance et tranquillité d'esprit.

Chez Brink’s, nous opérons dans plus de 100 pays, à travers les cultures et les langues, mais nous sommes une seule équipe - engagée à protéger ce qui compte le plus. Nos collaborateurs sont au cœur de tout ce que nous faisons. Nous favorisons une culture de collaboration, d'innovation et d'apprentissage continu, où chaque membre de l'équipe est encouragé à grandir, à prendre des responsabilités et à avoir un impact.

Quel que soit le domaine d'activité ou le pays dans lequel vous vous trouvez, Brink’s offre un lieu pour construire une carrière significative. Ici, vous trouverez des opportunités pour développer vos compétences, contribuer à des solutions mondiales et faire partie de quelque chose de plus grand. Nous croyons en faire ce qui est juste, travailler ensemble et viser l'excellence. Si vous cherchez une carrière qui combine objectif et performance, Brink’s est l'endroit pour vous.

Brink’s est fier d'être un employeur offrant l'égalité des chances. Si vous avez besoin d'aménagements raisonnables pendant le processus de recrutement, veuillez en informer votre recruteur - nous sommes là pour vous soutenir à chaque étape.