Operations Supervisor

GardaWorld; London; On-site; CAD 70,000 - 85,000; Full time

Job summary

A global security firm is seeking an Operations Supervisor in London, Ontario. The candidate will manage unionized employees, ensuring compliance with safety rules and policies. Strong leadership and problem-solving skills alongside a background in personnel management are essential. The role offers a dynamic work environment with opportunities for personal growth and development.

Benefits

Pension Plan

Work-life balance

Employee Assistance Program

Wellness Program

On-site parking

Qualifications

• Minimum of 2 years of experience in personnel management in a unionized environment.
• Valid Class 5 Drivers License with 6 or less demerits.
• Possession of a valid Non-Restricted and Restricted Firearms License.

Responsibilities

• Plan, organize and manage the work of unionized employees.
• Ensure compliance with policies and safety rules.
• Collaborate with supervisors to implement policies and objectives.

Skills

Leadership skills

Negotiation skills

Communication skills

Problem-solving skills

Teamwork

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

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Operations Supervisor

Business Unit: Cash Services

Career Area: Operations and Administration

Location: London, Ontario, CA

GardaWorld Cash Services, an internationally recognized security company, is currently looking for an Operations Supervisor in London, ON.

GardaWorld Cash Services offers an entrepreneurial culture in which you can share your ideas and grow professionally. With a family and inclusive atmosphere, you will be able to develop your knowledge and open up your job opportunities. You will be part of an organization that actively encourages communication, interaction, sharing of ideas, and trust.

Why GardaWorld?

• Pension Plan
• Work-life balance
• Employee Assistance Program
• Wellness Program (Halo Sleep Clinic)
• 3 weeks of leave after 1 year
• On-site parking
• Corporate Discounts
• Dynamic work team
• International company offering several long-term career opportunities.
• Opportunity for mentoring, coaching and training

Responsibilities

• Plan, organize and manage the work of unionized employees;
• Ensure that staff members comply with policies, administrative procedures, safety rules, collective agreements and government regulations;
• Act as a resource person for all employees in the assigned territory;
• Collaborate with other supervisors and staff to establish and implement policies, procedures and objectives;
• Promote safe work practices, by conducting safety audits, participating in company safety meetings, and meeting one-on-one with staff members;
• Monitor expenditures to ensure compliance with approved budgets;
• Conduct investigations to verify and resolve customer or shipper complaints;
• Collaborate with internal or external stakeholders to determine the causes of accidents that occur during transport and improve safety procedures;
• Participate in the disciplinary process or the settlement of grievances;
• All other related tasks.

Qualifications

• Minimum of 2 years of experience in personnel management in a unionized environment;
• Good knowledge of Microsoft Word, Excel, Outlook;
• Valid Class 5 Drivers License with 6 or less demerits
• Possession of a valid Non-Restricted and Restricted Firearms License (PAL: Possession & Acquisitions License)
• Very good leadership, negotiation, and judgment skills;
• Strong focus on teamwork and partnership;
• Sense of urgency, exceptional communication and problem-solving skills
• Critical thinking and active listening developed.

Are you dynamic, autonomous and results-oriented? Does the idea of working in an ever-changing environment excite you? Join our team and take part in all the many challenges that GardaWorld offers!

GardaWorld: Make the world a safer place

GardaWorld, a global leader in security, offers exciting career opportunities in an evolving industry. We celebrate diversity and invite talent from all backgrounds to apply.

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