Operations Manager — Lead Teams, Budget & Community Impact

British Swim School of Northwest Detroit; West Vancouver; On-site; CAD 60,000 - 80,000; Full time

Job summary

A community-focused swim school located in Metro Vancouver is seeking a full-time Operations Manager to oversee daily operations and ensure exceptional customer service. The ideal candidate will manage hiring, training, and budget responsibilities while promoting water safety in the community. You will enjoy a supportive environment and have opportunities for growth and specialized training. Compensation ranges from $28.00 to $45.00 per hour, along with various benefits including paid training and annual PTO.

Benefits

Paid training

Birthday off and paid

Possible annual PTO and medical benefits

Opportunities for bonuses

Qualifications

• 1+ years of management experience required.
• Responsible and professional demeanor is necessary.
• Certifications (Lifeguarding/First Aid/CPR/AED) helpful or can be obtained during training.

Responsibilities

• Oversee day-to-day operations of the business.
• Hire, train, and manage employees.
• Educate and promote services to customers.
• Develop and implement class schedules.
• Manage inventory and monitor equipment.

Skills

Excellent communication

Customer service

Organizational skills

Proficient in Microsoft Office

Education

Bachelor’s degree in business administration or related field

Job description

A community-focused swim school located in Metro Vancouver is seeking a full-time Operations Manager to oversee daily operations and ensure exceptional customer service. The ideal candidate will manage hiring, training, and budget responsibilities while promoting water safety in the community. You will enjoy a supportive environment and have opportunities for growth and specialized training. Compensation ranges from $28.00 to $45.00 per hour, along with various benefits including paid training and annual PTO.