Operations Manager

Genuine Parts; Toronto; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading parts distribution company in Toronto is seeking an Operations Manager to oversee all sales support activities and manage accounts payable. The ideal candidate will have at least five years of related experience, excellent communication skills, and the ability to manage multiple responsibilities. Responsibilities include training staff, providing customer support, and ensuring effective inventory management. This role offers competitive benefits and opportunities for professional growth.

Benefits

Healthcare coverage

401(k) options

Tuition reimbursement

Vacation and sick pay

Qualifications

• Typically requires five years of related experience or an equivalent combination.
• Industry and sales experience preferred.

Responsibilities

• Maintain all sales support activities at the branch.
• Train sales staff on systems and databases.
• Provide customer support for order processing.
• Manage collections and accounts payable activities.
• Prepare reports related to sales and customer inquiries.

Skills

Proficient in Microsoft Office

Excellent communication skills

Leadership skills

Ability to perform financial calculations

Strong work ethic

Education

High school diploma or GED

Job description

Operations Manager

SUMMARY: The Operations Manager develops, manages, and delivers support services to our sales force. This role is responsible for the administrative services of sales. The Operations Manager acts as liaison between customers, our sales force, and distribution.

Job Duties

• Maintains all sales support activities at the branch.
• Trains sales staff on sales related systems, databases, and associated processes.
• Provides customer support including order processing, advising customers of product shortages, expected delivery dates, and price changes.
• Implements and maintains pricing per established policies.
• Manages collections process and maintains overall responsibility for outstanding invoices.
• Responsible for all Accounts Payable activities within the branch including expense, inventory and freight invoices, and debit memos.
• Prepares reports related to customer inquiries, sales trends, customer complaints, delivery, or service problems.
• Assists customers and suppliers to resolve order problems.
• Manages inventory for Branch, including the day‑to‑day maintenance of inventory levels through replenishing stock to meet annual turn goals.
• May fill in for other lower‑level roles within the branch.
• Performs other duties as assigned.

Education & Experience

Typically requires a high school diploma or GED and five (5) or more years of related experience or an equivalent combination.

Knowledge, Skills, Abilities

• Proficient in Microsoft Office.
• Excellent communication and presentation skills to all levels of employees.
• Industry and sales experience preferred.
• Ability to perform financial calculations and generate reports.
• Demonstrated people and leadership skills with a record of achieving positive business results.
• Ability to manage multiple responsibilities and projects.
• Professional, self‑motivated employee with excellent interpersonal skills.
• Exemplary work ethic and decision‑making ability.

Physical Demands

May be required to be on‑call on nights or weekends, depending on need.

Licenses & Certifications

Excellent driving record preferred. All company vehicles are subject to continuous video monitoring.

Supervisory Responsibility

5-10 Direct Reports0-5 Direct Reports

Budget Responsibility

Yes

Company Information

Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay.

Disclaimer

This job description illustrates the general nature and level of work performed by employees within this job classification. It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and skills required. Management retains the right to add or modify duties at any time.

EEO Statement

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.