Operations & Logistics Manager

Affinity Group, Sales & Marketing Agency; Richmond Hill; On-site; CAD 80,000 - 100,000; Full time

Job summary

A national food logistics partner is seeking an Operations & Logistics Manager to lead its national warehousing and logistics efforts. This pivotal role ensures operational excellence across a multi-client redistribution network while establishing processes for sustainable growth. The ideal candidate must have over 7 years of experience in operations and logistics, preferably in the food industry, alongside strong data tracking and reporting skills. Bilingual proficiency and a relevant degree are also desirable.

Benefits

Accessible workplace

Equal Opportunity Employer

Inclusive environment

Qualifications

• 7+ years of progressive experience in operations, logistics, or supply chain (food industry preferred).
• Proven ability to lead teams, including training, coaching, and performance oversight.
• Proven track record managing national or multi-location logistics networks.

Responsibilities

• Oversee daily operations across CDC’s national warehouse network.
• Manage redistribution and consolidation activities for multiple food manufacturers.
• Ensure adherence to CFIA federal standards for international and inter-provincial trade.

Skills

Leadership

Data tracking

Bilingual (English/French)

Strategic thinking

Collaboration

Education

Bachelor’s degree in supply chain management, Logistics, Business Administration

Tools

Excel

Power BI

Inventory Software

Job description

CDC Foods is a national redistribution and logistics partner serving both Canadian and international food manufacturers. With strategically located warehouses across Ontario, British Columbia, Alberta, and Quebec, CDC provides seamless access to Canada’s foodservice and retail markets.

SUMMARY

The Operations & Logistics Manager will lead CDC’s national warehousing and logistics operations, ensuring best-in-class performance across our multi-client redistribution network. This is a pivotal role in CDC’s next phase of growth. The successful candidate will combine operational excellence with strategic insight, building structure, processes, and culture that position CDC for sustainable growth.

Key Responsibilities

Operational Leadership

• Oversee daily operations across CDC’s national warehouse network.
• Manage redistribution and consolidation activities for multiple food manufacturers and distributors.
• Establish and maintain SOPs for receiving inventory, order fulfillment, and outbound shipping.
• Drive efficiency, accuracy, and cost optimization in warehouse and logistics performance.
• Managing customer service, purchasing and inventory replenishment activities to maintain optimal stock levels and service continuity.
• Lead supply reviews as part of the monthly Sales & Operations Planning (S&OP) process, ensuring alignment between demand, supply, and operational constraints.

Logistics & Transportation

• Manage transportation planning and carrier relationships across national and regional routes.
• Optimize load consolidation, route planning, and delivery timelines.
• Ensure all transportation activities meet CFIA and cross-border compliance standards.
• Oversee customs, import documentation, and bilingual labeling coordination where applicable.

Regulatory Compliance & Oversight

• Ensures adherence to CFIA federal standards for international and inter-provincial trade while maintaining compliance with Provincial/Territorial acts governing local food processing, retail safety, and food handler certification.
• Ensure warehouse and transportation partners comply with food safety programs (HACCP, Food Safety etc.).
• Lead product recall readiness, lot tracking, and temperature-controlled handling protocols.

Cross-Functional Collaboration

• Partner with Sales, Brand Managers, and Finance teams to align supply chain operations with customer and promotional plans.
• Support product launches, seasonal programs, and volume forecasts.
• Provide clear operational data and reporting to support decision-making and business development.

Systems & Reporting

• Utilize WMS tools to manage inventory, order flow, and performance analytics.
• Develop and monitor KPIs: order accuracy, on-time delivery, inventory turnover, and cost efficiency.
• Recommend and implement system improvements to enhance visibility and control.

Leadership & Team Development

• Build, train, and lead a high-performing operations and logistics team.
• Foster a culture of accountability, safety, and continuous improvement.
• Serve as a key leader in CDC’s organizational evolution.

Qualifications

• 7+ years of progressive experience in operations, logistics, or supply chain (food industry preferred).
• Proven ability to lead teams, including training, coaching, and performance oversight.
• Proven track record managing national or multi-location logistics networks.
• Strong understanding of CFIA, HACCP, import/export processes, and bilingual compliance.
• Demonstrated success leading teams through change and building scalable systems.
• Bachelor’s degree in supply chain management, Logistics, Business Administration
• Strong data-tracking and reporting skills (Excel, Power Bi, Inventory Software)
• Bilingual (English/French) considered an asset.

Key Attributes

• Strategic and hands-on leader — capable of both managing day-to-day operations and designing future systems.
• Strong communicator who thrives in cross-functional, fast-paced environments.
• Data-driven and solutions-oriented, with a focus on measurable improvement.
• Collaborative, pragmatic, and aligned with CDC’s growth and modernization vision.

This posting reflects a newly created position at CDC Foods.

JL International / CDC Foods Inc. is committed to providing an accessible workplace.

Accommodations are available on request for candidates taking part in all aspects of the selection process. If you require accommodation during any stage of the recruitment process, please contact us at [email protected]

Our hiring process may include AI screening for keywords and minimum qualifications. Our HR department reviews all results.

The Affinity Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided on the basis of qualifications, merit, and business need.