Operations Admin Specialist: Call Center Support

FedEx Group; City of Moncton; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading logistics company in Moncton is seeking a candidate to provide administrative support for station operations. The successful applicant will coordinate various administrative tasks and assist management in achieving departmental goals. Applicants should have a high school diploma, two years of experience in customer service, and familiarity with MS Excel and Word. A strong emphasis is placed on communication and organizational skills, and bilingualism is required if residing in Quebec.

Qualifications

• Two years of experience in a customer contact environment.
• One year in a secretarial or administrative role.
• Ability to work in a PC Windows environment.

Responsibilities

• Support station/call centre operations and management.
• Coordinate all administrative aspects of the station/call centre.
• Assist the senior manager in achieving departmental goals.

Skills

Verbal communication

Written communication

Interpersonal skills

Organizational skills

Education

High school diploma or educational equivalent

Tools

MS Excel

MS Word

PowerPoint

Job description

A leading logistics company in Moncton is seeking a candidate to provide administrative support for station operations. The successful applicant will coordinate various administrative tasks and assist management in achieving departmental goals. Applicants should have a high school diploma, two years of experience in customer service, and familiarity with MS Excel and Word. A strong emphasis is placed on communication and organizational skills, and bilingualism is required if residing in Quebec.