Onsite IT Support Engineer — Drive Corporate Tech

Amazon Jobs; Toronto; On-site; CAD 100,000 - 125,000; Full time

Job summary

A leading technology company in Toronto is seeking an ITS Support Engineer to provide high-quality on-site technical support. You will be responsible for diagnosing and resolving hardware and software issues while ensuring uninterrupted service for corporate employees. Ideal candidates will have at least 2 years of experience across various operating systems and a strong networking background. This role involves a mix of on-site support and collaboration with teams to enhance operational excellence. Comprehensive benefits and competitive hourly pay are offered.

Benefits

Health insurance

Paid time off

Deferred Profit Sharing Plan (DPSP)

Qualifications

• 2+ years of corporate support experience across multiple operating systems.
• Experience in troubleshooting within a multi-user environment.
• Network support experience with TCP/IP, DNS, DHCP.

Responsibilities

• Provide high-quality, on-site technical support for corporate employees.
• Diagnose and resolve hardware and software issues effectively.
• Participate in change management activities in a high-availability environment.

Skills

Windows support experience

Mac support experience

Linux support experience

Networking (DNS, DHCP, SSL)

PC repair and troubleshooting

Education

High school diploma or equivalent

Bachelor's degree in IT or equivalent

Tools

CompTIA A+

Cisco/CCNA

AWS

Job description

A leading technology company in Toronto is seeking an ITS Support Engineer to provide high-quality on-site technical support. You will be responsible for diagnosing and resolving hardware and software issues while ensuring uninterrupted service for corporate employees. Ideal candidates will have at least 2 years of experience across various operating systems and a strong networking background. This role involves a mix of on-site support and collaboration with teams to enhance operational excellence. Comprehensive benefits and competitive hourly pay are offered.