Onsite Front Desk Associate – Youth Services

Covenant House Vancouver; Vancouver; On-site; CAD 34,000 - 44,000; Full time

Job summary

A dedicated youth support organization in Metro Vancouver is hiring a Front Desk Associate to oversee front desk activities. Your role includes providing customer service to youth and other visitors and managing incoming calls. The ideal candidate will have experience in social services, be organized, and demonstrate excellent interpersonal skills. This full-time position offers a salary range of $34,944.00 to $43,680.00, with competitive benefits and professional development opportunities.

Benefits

Excellent extended health and dental benefits

Three weeks’ paid vacation

Registered pension plan

Investment in professional development

Qualifications

• 1 year of administrative working experience preferred.
• Non-Violent Crisis Intervention Training an asset.
• Able to work in a fast paced, dynamic environment with minimal supervision.

Responsibilities

• Provide friendly customer service to youth, donors, volunteers and other visitors.
• Answer and direct incoming calls to the appropriate departments.
• Coordinate clearing of the lobby for incidents.

Skills

Excellent interpersonal skills

Problem-solving skills

Organized with excellent multi-tasking skills

Able to maintain professional boundaries

Education

Degree or Diploma in a Social Services field

Job description

A dedicated youth support organization in Metro Vancouver is hiring a Front Desk Associate to oversee front desk activities. Your role includes providing customer service to youth and other visitors and managing incoming calls. The ideal candidate will have experience in social services, be organized, and demonstrate excellent interpersonal skills. This full-time position offers a salary range of $34,944.00 to $43,680.00, with competitive benefits and professional development opportunities.