Online Content Analyst

Grainger; London; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading supply chain management company is seeking an Online Content Analyst to optimize product representation on their website. This role includes tasks like managing product hierarchies, analyzing data with SQL and Power BI, and collaborating with marketing and IT teams. Ideal candidates will have at least 2-3 years of experience in e-commerce and content management. Benefits include medical coverage, PTO, and employee discounts.

Benefits

Medical, dental, vision coverage

Paid time off (PTO)

Life insurance coverage

Employee discounts

Qualifications

• 2-3 years of experience in a large, multi-channel organization.
• Advanced experience with Product Information Management (PIM).
• Experience with HTML, CSS and Microsoft Office Excel.
• Strong understanding of Adobe Creative Cloud products.

Responsibilities

• Maintain and optimize the online product hierarchy.
• Manipulate large data sets using SQL, Excel, Power BI.
• Manage Analytics platforms for web and merchandising data.

Skills

E-commerce

Content management

Data analysis

SQL

Adobe Creative Cloud

HTML/CSS

Tools

Power BI

Excel

Magento

Job description

Work Location Type: Onsite at any WFS location (London, Sarnia, Windsor, Leamington, ON)

Position Summary

The Online Content Analyst assumes responsibility for the execution of tactics designed to optimize and enrich the representation of products for WFS on wfsltd.ca. The Online Content Analyst will work closely with Marketing, PIM, IT, and the Grainger e-commerce team, to execute the day-to-day operations of online merchandising and taxonomy management along with curation of data within the PIM Platform for the WFS business.

Key Duties and Responsibilities

• Maintains and optimizes the online product hierarchy.
• Manipulate large data sets using SQL, Excel, Power BI etc.
• Web site scraping
• AI Tool management
• Ensures online hierarchy efforts are aligned with efforts from several key internal business partners, including Online Merchandising and Product Management
• Determines the optimal way to group and merchandise like products for display online; executes and maintains the online grouping strategy.
• Conducts competitive price scrapes.
• Partners with product management team members to enforce the consistency of the online product representation, focusing on but not limited to:
• Curation and ongoing Management of Product descriptions
• Curation of Product hierarchy and categorization, technical attribute selection & population, Category product images, Additional product meta data, Supplier MAPP compliance
• Implementation of seasonal and promotional programs
• Assists in the testing and integration of new online and offline features and functionality.
• Manage all Analytics platforms to pull extracts for web and merchandising product data and hierarchy data based on ad hoc requests to support team members of the e-commerce and PIM teams.

Required Experience and Qualifications

• 2-3 years of experience in a large, multi-channel organization is a must, with 2-3 years of related e-commerce, content management, & design experience
• Advanced experience with Product Information Management (PIM)
• Strong understanding of Adobe Creative Cloud products (Photoshop, InDesign, etc.)
• Previous portfolio of work to showcase
• Experience collecting and managing product-related digital assets (product imagery, PDF documentation, etc.)
• Experience with HTML, CSS and Microsoft Office Excel
• Experience with the interpretation and analysis of web analytics
• Programming knowledge (php, python, javascript, etc.) is an asset
• SQL understanding / basic query statements is an asset
• Working knowledge of Magento eCommerce Infrastructure, & Magento templating is an asset
• High-level knowledge of the MRO (Maintenance, Repair, and Operations) industry and industrial products is an asset

Rewards and Benefits

Our programs provide choice and flexibility to meet your individual needs. Check out some of the benefits available to you with Grainger (may vary based on hours worked):

• Medical, dental, vision and prescription drug coverage
• Paid time off (PTO) and up to 10 company holidays per year
• Life insurance coverage, including spousal and dependent life insurance
• Employee Family Assistance Program to help team members with physical, emotional, mental, financial and other concerns
• Registered Retirement Savings Plan & Defined Contribution Pension Plan to help you save for your financial future
• Educational & Professional Membership Fee Assistance program
• Employee discounts, team member perks and more!

DEI Statement

We encourage you to apply even if your experience doesn’t perfectly match this job post as you may still be the right candidate for this role or others. We aspire to create a culture where everyone is comfortable being who they are, can learn and grow to realize their full potential, and is recognized and rewarded for their impact. Pre-employment background checks are required for all external candidates. Internal candidates undergo a background check when they move from a non-driving role to a driving role.

WFS is an Equal Opportunity Workplace. All qualified applicants are considered for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, age, or disability. Accommodations are available on request.

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