On-Site Solutions Specialist

White Cap Canada; Kamloops; On-site; CAD 63,000; Full time

Job summary

A leading supplier in construction materials seeks a professional to support and guide associates for On-Site solutions. You will innovate service processes, manage stakeholder relationships, and provide training for vending solutions. A degree in a related discipline and 2-5 years of experience are required. Competitive salary of $62,700 is offered with opportunities for professional growth.

Qualifications

• Requires 2-5 years of experience in a related field.
• Certification may be required in some areas.

Responsibilities

• Identify opportunities to innovate and reduce costs.
• Collaborate for successful implementation of services.
• Manage relationships with stakeholders.
• Provide regular communications for process improvements.
• Train associates in the field.

Skills

Data analysis skills

Technical support

Training

Project management

Process improvement

Education

BS/BA in a related discipline

Tools

Cribmaster Vending

MobileFrame Scanning

Job description

Overview

A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.

Job Summary

Responsible for the support and guidance to our associates and branches as it relates to the services provided within the On-Site solutions platform. Provide technical guidance and training in the field for the purpose of running successful vending and bin fill solutions for our customers looking for service under the on-site solutions platform. You will work closely with our associates and customers as a project lead during implementations ensuring company standards are exceeded.

Responsibilities

• Identifies opportunities to innovate, improve service, and reduce costs.
• Collaborates with the field for successful implementation of Scanning, Vending and Sea Container Services to our customers in the On-Site Solutions Platform.
• Manages relationships with internal and external stakeholders relating to On-Site Solutions and other inventory management services.
• Provides regular communications and suggestions for continuous process improvements of the On-Site Solutions Platform.
• Serves as a subject-matter expert for vending solutions (i.e., MobileFrame and scanning devices).
• Provides technical support to branches, sales representatives, and customers. Troubleshoots and solves vending issues for the field and external customers.
• Trains associates in the field, including training on customer setup and scan devices.

Nature and Scope

• Demonstrates skill in data analysis techniques by resolving missing/incomplete information and inconsistencies/anomalies in more complex research/data.
• Nature of work requires increasing independence; receives guidance only on unusual, complex problems or issues. Work review typically involves periodic review of output by a supervisor and/or direct customers of the process.
• May provide general guidance/direction to or train junior level support or professional personnel.

Work Environment

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
• Typically requires overnight travel more than 25% of the time.

Education And Experience

• Typically requires BS/BA in a related discipline. Generally 2-5 years of experience in a related field OR MS/MA and generally 2-4 years of experience in a related field. Certification is required in some areas.

Preferred Qualifications

• Project Management
• Cribmaster Vending and MobileFrame Scanning experience considered an asset.
• Process Improvement Experience.

Pay: $62,700

If you’re looking to play a role in building Canada, consider one of our open opportunities. We can’t wait to meet you.

Functional Area Sales

Recruiter Asante, Kwabena

Req ID WCJR-026181