On-site IT Support & Network Systems Specialist

SHIELDS PHARMA INC.; Markham; On-site; CAD 65,000 - 110,000; Full time

Job summary

A pharmaceuticals company in Markham seeks a Technical Support Specialist for on-site duties involving IT service delivery. The ideal candidate will possess a Bachelor's degree in Computer Science or related fields and at least 5 years of relevant experience. Responsibilities include managing access to networks, troubleshooting user issues, application redesign, and evaluating software. The position offers an annual salary range of $65,000 to $110,000 and includes a dental plan, healthcare plan, and vision care benefits.

Benefits

Dental plan

Health care plan

Vision care benefits

Qualifications

• Bachelor's degree in Computer Science, Information Systems Security, or related field.
• Minimum 5 years of experience in IT service delivery.
• Technical knowledge in ITIL, Networking software/hardware/security, TCP/IP.

Responsibilities

• Manage access to computer networks.
• Report on the performance of systems and networks.
• Respond to user difficulties with computers.
• Provide advice and training to users.
• Participate in application redesign.
• Evaluate and install hardware and software.

Skills

Troubleshooting

Network support

Application redesign

ITIL

Networking software/hardware/security

TCP/IP

Wireless networks

Desktop applications

Software development

Education

Bachelor’s degree in Computer Science

Bachelor’s degree in Information Systems Security

Bachelor’s degree in related field

Job description

A pharmaceuticals company in Markham seeks a Technical Support Specialist for on-site duties involving IT service delivery. The ideal candidate will possess a Bachelor's degree in Computer Science or related fields and at least 5 years of relevant experience. Responsibilities include managing access to networks, troubleshooting user issues, application redesign, and evaluating software. The position offers an annual salary range of $65,000 to $110,000 and includes a dental plan, healthcare plan, and vision care benefits.