OMNI Customer Fulfillment Associate (5:00 AM Availability required)

Walmart Canada Corp; Ottawa; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading retail corporation in Ottawa is seeking an OMNI Customer Fulfillment Associate. The ideal candidate will pick and pack online orders while adhering to safety and hygiene standards. The role requires attention to detail, a commitment to quality, and effective customer interaction. A starting pay of $17.75 per hour is offered, with potential increases based on experience. This position is perfect for those looking to develop their skills in the retail industry.

Qualifications

• Attention to detail in order picking and packing.
• Ability to handle material safely and responsibly.
• Flexibility to adjust to varying work assignments.

Responsibilities

• Pick and assemble online orders ensuring quality standards.
• Pack orders while maintaining accuracy and attention to detail.
• Document and label orders correctly following guidelines.
• Maintain cleanliness and hygiene in the work area.

Job description

Position Summary

Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs and dispenses online orders ensuring high-quality standards and accuracy while adhering to strict safety and food hygiene standards to achieve customer satisfaction and loyalty. If you are looking for an exciting job in customer service or retail, working as an OMNI Customer Fulfillment Associate may be a great fit for you!

What you’ll do

1. Efficiently pick and assemble orders from various temperature areas with great care and quality in mind to achieve “On Time” delivery to customers.
2. Pack orders with attention to detail including distinguishing between similar named products, exact quantity, correct product codes.
3. Ensure that products picked are of the highest quality, i.e. no damaged products, freshest product selection, etc.
4. Correctly document and label all orders through interpretation and understanding of documentation including pick slips, packaging details, shipping labels, etc.
5. Optimize tote fill by packing orders in a space‑efficient manner while still ensuring product quality standards are maintained.
6. Balance fulfillment responsibilities with customer interaction and offer service including supporting issues to resolution.
7. Ensure strict adherence to safety and food hygiene standards including maintaining a clean and hygienic work area, immediate cleanup of all spills and debris, and ensuring all totes are clean and void of debris before packing; operate material handling equipment safely and responsibly and ensure all safety pre‑inspection checks are completed before use; exhibit behaviors that support the organization’s mission and core values.
8. Participate in continuous improvement initiatives by suggesting changes including but not limited to operational procedures, productivity standards and efficiencies, customer satisfaction, safety, working conditions and quality standards; demonstrate flexibility in completing /adjusting to work assignments based on customer requests and meeting daily delivery schedules.

The minimum rate of pay for this position starts from $17.75. Rate of pay will be determined based on relevant experience.

Le taux horaire minimum pour ce poste débute à 17.75 $. Le taux horaire sera déterminé en fonction de l’expérience pertinente.

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability‑related needs of applicants and associates as required by law.

Primary Location

1375 Baseline Rd, Ottawa, ON K2C 3G1, Canada

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