OMNI Customer Fulfillment Associate

Walmart; Cornwall; On-site; CAD 60,000 - 80,000; Part time

Job summary

A leading retail company in Cornwall is seeking an Order Picker to ensure the efficient picking and packing of online grocery delivery orders. This role ensures high standards of quality and accuracy while maintaining strict safety and food hygiene protocols. Responsibilities include assembling orders, document management, and contributing to the overall customer satisfaction. The position requires individuals who are at least 16 years old and emphasizes attention to detail as a key skill. Competitive starting pay offered at $17.75/hour.

Qualifications

• Must be 16 years of age or older.

Responsibilities

• Pick and assemble grocery orders from various temperature areas.
• Pack orders with accuracy and care, ensuring product quality.
• Document and label all orders correctly.
• Maintain a clean and safe work environment.

Skills

Attention to detail

Ability to work in a team

Understanding of safety and hygiene standards

Job description

Position Summary

To pick and pack online grocery delivery orders ensuring a high quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer satisfaction.

What you’ll do (Responsibilities)

• Efficiently pick and assemble orders from various temperature areas with great care and quality in mind to achieve “On Time” delivery to customers.
• Packs orders with attention to detail including distinguishing between similar named products, exact quantity, correct product codes.
• Ensures that products picked are of the highest quality i.e. no damaged products, freshest product selection etc.
• Correctly documents and labels all orders correctly through interpretation and understanding documentation including pick slips, packaging details, shipping labels, etc.
• Optimizes tote fill by packing orders in a space efficient manner while still ensuring product quality standards are maintained.
• Balances fulfillment responsibilities with customer interaction and offering service including supporting issues to resolution.
• Ensures strict adherence to strict safety and food hygiene standards including maintaining a clean and hygienic work area, immediate clean up of all spills and debris and ensures all totes are clean and void of debris before packing; Operates material handling equipment in a safe and responsible manner and ensuring that all safety pre‑inspection checks are completed before use; Exhibits behaviors that support the organization’s mission and core values.
• Participates in continuous improvement initiatives by suggesting changes including but not limited to operational procedures, productivity standards and efficiencies, customer satisfaction, safety, working conditions and quality standards; Demonstrates flexibility in completing /adjusting to work assignments based on customer requests and meeting daily delivery schedules.

The minimum rate of pay for this position starts from $17.75. Rate of pay will be determined based on relevant experience.

Minimum Qualifications

Age – 16 or older

Preferred Qualifications

None listed.

Walmart will accommodate the disability‑related needs of applicants and associates as required by law.

Primary Location

420 Ninth St W, Cornwall, ON K6J 0B3, Canada

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