office receptionist

Government of Canada; Calgary; On-site; CAD 40,000 - 55,000; Full time

Job summary

A governmental organization in Calgary is seeking a candidate for an on-site customer service role. Responsibilities include greeting clients, providing information, and performing clerical duties. Candidates should possess a secondary school graduation certificate and have strong interpersonal and communication skills. Benefits include free parking and paid training opportunities.

Benefits

Free parking available

Learning/training paid by employer

Team building opportunities

Qualifications

• Ability to multitask in a fast-paced environment.
• Strong written communication skills.
• Reliable team player with excellent time management.

Responsibilities

• Greet people and direct them to contacts or service areas.
• Provide basic information to clients and the public.
• Schedule and confirm appointments.

Skills

Excellent oral communication

Data entry

MS Office

Attention to detail

Efficiency in interpersonal skills

Education

Secondary (high) school graduation certificate

Tools

MS Excel

MS Word

Job description

Overview Languages

English

Student status

• Secondary (high) school graduation certificate
• Full time enrollment
• Part time enrollment

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities Tasks

• Greet people and direct them to contacts or service areas
• Provide basic information to clients and the public
• Obtain and process information required to provide customer service
• Record and relay information
• Schedule and confirm appointments
• Maintain work records and logs
• Receive and issue payments
• Perform clerical duties, such as filing and sorting and distributing mail
• Answer telephone and relay telephone calls and messages
• Perform data entry
• Provide customer service

Experience and specialization Computer and technology knowledge

• MS Office
• MS Excel
• MS Word

Additional information Transportation/travel information

• Own transportation
• Public transportation is available

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Repetitive tasks
• Attention to detail
• Combination of sitting, standing, walking

Personal suitability

• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask
• Time management
• Maturity

Benefits Other benefits

• Free parking available
• Learning/training paid by employer
• Team building opportunities
• Parking available
• Variable or compressed work week