Office Manager – Full Time

Sprott Shaw College; Kelowna; On-site; CAD 66,000; Full time

Job summary

A charitable organization in Kelowna seeks an Office Manager to ensure smooth operations and serve as the primary contact for visitors and donors. The ideal candidate has experience in office management and technical skills, along with a commitment to community health care. This role offers a competitive salary, benefits, and opportunities for professional development.

Benefits

Competitive salary

Pension supplement

Four weeks paid vacation

Comprehensive dental and medical benefits

Opportunities for professional development

Casual dress code

Qualifications

• Proven experience in reception or office management.
• Strong computer and technical skills.
• Demonstrated ability to manage multiple priorities effectively.

Responsibilities

• Serve as the main receptionist for visitors and callers.
• Coordinate office logistics, supplies, and maintenance.
• Assist the COO with meeting logistics and employee onboarding.
• Liaise with donors for inquiries and support.
• Administer lottery entries for staff.

Skills

Reception skills

Office management

Technical skills

Fundraising support

Multi-tasking

Education

Post-secondary education in Office or Business Administration

Tools

POS systems

Raiser’s Edge

Excel

Job description

Overview

ARE YOU READY TO USE YOUR SUPERPOWERS FOR GOOD?

At the KGH Foundation, we are driven by excellence. We strive to use our superpowers to build world-class health care, right here at home. This work is your opportunity to impact countless lives of those in the Southern Interior. If you’re an extraordinary individual who is ready to use their superpowers for a purpose, look no further.

Position: Office Manager

Date posted: September 12, 2025

Position status: Permanent Full-Time

Location: Kelowna, BC

Reports to: Chief Operating Officer (COO)

Salary band: $44,000 – $55,000 with the ability to progress up to $66,000

Schedule: 8:00 AM – 5:00 PM, Monday to Friday (hours per week)

Position closes: When a suitable candidate is found

Summary

The Office Manager is a central role in the Foundation, ensuring smooth day-to-day operations, professional reception, and seamless coordination across all departments. As the first point of contact for visitors and donors, this role sets the tone for the Foundation’s reputation of excellence and service. With responsibilities ranging from reception and office logistics to donor support and staff engagement, the Office Manager ensures efficiency, accuracy, and a welcoming environment for all stakeholders.

Responsibilities

• Reception and first impressions: serve as the main receptionist for walk-in traffic and incoming calls; provide a warm, professional, and customer-focused first impression; assist with processing in-person and phone donations.
• Office logistics and administration: manage all office logistics, including supplies, equipment, maintenance, and physical environment; coordinate mail distribution and central filing; maintain tidiness and functionality of common spaces; oversee boardroom calendar and bookings; organize quarterly staff meetings (venue, catering, logistics); assist with proposals for equipment and service improvements; maintain a detailed and up-to-date manual of all duties to ensure continuity and backfill coverage when required.
• Support to the Chief Operating Officer & Leadership: assist with internal and external meeting logistics, including catering and boardroom setup; support employee onboarding activities; liaise on office policies and workplace risk assessments.
• Fundraising and donor support: liaise with donors (corporate and individual) for inquiries and support; assist with mass mailings, tribute cards, donor welcome packages, and monthly celebration cards; administer estate administration processes with accuracy and confidentiality; assist with Planned Giving surveys administration; administer donor welcome calls to strengthen relationships and stewardship; support volunteer coordination and events; provide high-level support with donor database (Raiser’s Edge) entries and accuracy.
• Staff Lottery Administration: administer the KGHF Staff Lottery for Interior Health employees; collect, process, and maintain entries and updates with accuracy; liaise with IH Payroll and Finance for EFT reconciliation; announce winners, manage communications, and coordinate signing authorities; oversee annual renewal process and liaise with HR as needed; maintain accuracy in Excel tracking and reporting.

Qualifications

• Post-secondary education in Office Administration, Business Administration, or equivalent experience.
• Proven experience in reception, office management, or donor-facing administrative roles.
• Strong computer and technical skills; experience with POS systems preferred.
• Demonstrated ability to manage multiple priorities with accuracy and professionalism.
• Experience supporting fundraising or donor relations is an asset.

Working conditions

• Mix of regular office hours and occasional weekend/evening work; overtime as required for events.

What’s in it for you?

• Competitive salary and a transparent salary band
• Pension supplement
• Four weeks paid vacation
• Comprehensive dental and extended medical benefits
• Opportunities for professional development
• Casual “Dress for Your Day” dress code
• An incredibly supportive and talented team to work alongside

About us

The KGH Foundation is a leading charitable organization dedicated to enhancing health care quality in our region and beyond. Located in the vibrant Okanagan Valley, we offer a dynamic and supportive work environment that encourages collaboration and creativity.

Our vision

World Class Health Care close to Home.

To apply, please send your resume and cover letter to Barb Jackson, COO.

Our culture code

At the KGH Foundation, we’re driven by a sense of purpose and a commitment to making a meaningful impact. We value patience, kindness, and respect, understanding that great things take time and collaboration. Creativity fuels our innovation, while professionalism and compassion guide our interactions. We believe in having fun and sharing stories, cultivating a transparent and team-oriented environment where celebrations and gratitude are part of our daily culture.

The KGH Foundation is an equal opportunity employer committed to cultivating a diverse and inclusive workplace. We warmly invite candidates of all genders, ethnicities, cultural backgrounds, sexual orientations, and abilities to apply. We believe in providing an environment where all individuals have the opportunity to achieve their fullest potential and embrace diversity and the unique contributions that each team member brings to our collective mission. Join us in transforming health care in the southern interior of British Columbia.

If you require accommodation for any part of the recruitment process, please contact us at the email address provided.