Office Manager, Clients & Strategy

Collins Recruitment Group; Toronto; On-site; CAD 50,000 - 70,000; Full time

Job summary

A global recruitment firm is seeking an Office Manager to provide comprehensive administrative support for their Toronto office. Responsibilities include vendor management, coordinating travel logistics, and supporting the Global Client Solutions team. Candidates should have advanced MS Office skills and a detail-oriented approach. Full-time position with potential opportunities for growth.

Qualifications

• Considerable experience as an office manager or administrative support in a corporate environment.
• Understanding of principles of delivering administrative services.
• Candidate should be a self-starter.

Responsibilities

• Point of contact for liaising with landlord and vendors.
• Order office supplies and consumables.
• Provide administrative support for Global Client Solutions.
• Coordinate travel logistics (air, hotel, ground).
• Assist with client requests and report generation.

Skills

Advanced skills in MS Office Suite

Vendor management

Knowledge of Salesforce or other CRM

Attention to detail

Education

Degree in related field

Job description

Overview

Our client, a global institutional investor and asset manager, is growing. Collins Recruitment Group has partnered with them to hire an Office Manager, Client & Strategy for their new Toronto office.

Responsibilities

• Point of contact for liaising with landlord, building management and local suppliers / agents; vendor management & negotiations
• Order office supplies and consumables
• Provide comprehensive administrative, project specific and general office services to support the activities of our Toronto-based client-facing team, Global Client Solutions, including but not limited to :
• Travel coordination (air, hotel, ground transportation)
• Monthly expenses (Concur)
• Ad hoc client requests (website login, data room access)
• Preparation of presentations (binding, copies, etc.)
• Projects such as tracking of donations
• Assist with the organization of conferences / events
• Assist with maintaining business information and business intelligence including :
• Adding client requests to Microsoft Planner
• Maintaining client contact details in CRM (Salesforce)
• Assist with maintaining and running reports for management (opportunity pipeline, redemption pipeline)

Key Relationships

• Internal
  • Global Client Solutions (Toronto and North America)
  • Global Support Community
• External
  • Building management
  • Landlord

Qualifications, Knowledge, Skills, Abilities & Experience

Considerable experience as an office manager, receptionist or administrative support within a corporate environment.

Qualifications

• Degree preferred, but not mandatory.
• Understanding of the principles relating to the delivery of administrative services.

Technical Knowledge

• Advanced skills in MS Office Suite i.e. Planner, Word, Excel and PowerPoint.
• Candidate should be a self-starter, thorough and detail oriented.
• Knowledge of or ability to learn Salesforce or other CRM system

Enterprise Role Specific Strategic Planning

• Understand the company Investors’ Business Plan.

Executive & Team Support

• Provide comprehensive administrative, project specific and general office services to support the Toronto GCS activities (including management of the office)
• Contribute to the overall effective operation of the company by delivering a consistently high standard of work in a timely manner.
• Assist with research for team / department.
• Processing of pitch books
• Assist in maintaining NAM C&S investor database (Salesforce)
• All travel logistics: Hotels, Air, Ground Transportation
• Work closely with the NAM (NY) Support team

Policy and Process Management

• Comply with all policies and delegations applicable to the activities and decisions required in this role.
• Assist as directed with administration of ad hoc requirements and projects as required

Seniority level

• Associate

Employment type

• Full-time

Job function

• Administrative, General Business, and Strategy / Planning