Office Administrator

Trindent; Toronto; On-site; CAD 50,000 - 70,000; Full time

Job summary

A global management consulting firm based in Toronto is seeking an Office Administrator to facilitate technical and operational support for new employees. This role involves managing office administration tasks, supporting IT processes, and contributing to HR onboarding procedures. The ideal candidate should have over 5 years of experience in office and IT environments, proficiency in Microsoft Office, and strong interpersonal and analytical skills. The position requires attention to detail and the ability to work independently and in teams.

Qualifications

• 5+ years’ experience in office and IT support environments.
• Experience in strategic planning and business development.
• Some knowledge of booking air travel and coordination.

Responsibilities

• Manage new employee onboarding process and provide operational support.
• Assist HR with administrative support during onboarding.
• Monitor and support help desk ticket resolution.

Skills

Proficiency in Microsoft Office suites

Excellent interpersonal skills

Strong analytical skills

Leadership skills

Attention to detail

Education

College diploma or certificate in business or IT

Tools

Help desk software

IT systems

Job description

Office Administrator

Trindent Consulting is a global management consulting firm that specializes in technical augmentation in the energy sector, specifically downstream Oil & Gas.

We’ve helped over 100 clients achieve significant financial benefits that yield between 500-1500% return-on-investment within the 1st year – and we’ve done that without capital investments or software changes of any kind.

Established in 2008, Trindent Consulting has quickly garnered a reputation as a firm that Makes It Happen™. We are ranked as one of Canada’s Fastest-Growing Companies by Canadian Business and GROWTH 500 for 7 years in a row and named one of the Fastest-Growing Consulting Firms by Consulting Magazine in 2015 through 2020.

Our Corporate Services team based in our Toronto Head Office manages our finance, human resources, back office, administration and IT support services for our global employees, customers and stakeholders.

We are hiring for an Office Administrator that can help with managing the new employee onboarding processing and providing day-to-day technical, operational and back office support. This role is not a pure IT support role, we have a dedicated IT Support vendor, rather a technical facilitator that can work with users and the vendor to ensure that all employees possess the correct hardware, software, applications, complete cyber security training and understand compliance.

Role and responsibilities

Office and FacilitiesAdministration

• Officeadministration / reception – filing, answering phone calls etc.
• Place monthly orders for food, snacks and office supplies.
• Mailing and shipping.
• Maintain plants.
• Manage the office facilities and maintenance vendors.
• Identify and execute cost savings initiatives.
• Provide secondary support for travel and internal / external event coordination.
• Assisting HR during the new employee onboarding process

ITSupportAdministration

• Monitor and support help desk ticket resolution (delivered through 3rd party IT vendor).
• Maintain hardware inventory and documentation ofITequipment issued (Asset Management).
• Assist with technology onboarding of new colleagues (user setup, configuration & compliance).
• MonitorIToutsourcing Company SLA and Satisfaction Performance.
• Password Management.
• Cyber Security Training and Compliance Monitoring.

Skills and qualifications

• A college diploma or certificate in businessadministration, officeadministration, or anIT-related field (such as computer science or information technology) is an asset.
• 5+ years’ experience of supporting the office andITenvironment.
• Proficiency in Microsoft Office suites and other office technology.
• Comfortable working in a fast-paced environment.
• Strategic planning and business development skills.
• Experience supporting company events for internal staff and vendors.
• Exceptional leadership, organizational, and time management skills.
• Excellent interpersonal and communication skills.
• Strong analytical and problem-solving skills.
• Some experience withITsystems, networks, and related technologies.
• Some knowledge of best practices inITadministration and system security.
• Some knowledge of deploying and enforcing security policies and procedures.
• Attention to detail, sense of urgency
• Ability to work independently and as part of a team
• Some knowledge of booking air travel and coordination

This position is based in our Toronto office 5 days a week reporting to our Deputy Chief of Staff. There will be a lot of variety of work, scheduling of tasks, handling of ad hoc requests and projects that will keep you busy.

If you are looking for an opportunity that will see you support employees and provide a first class service as part of a global Corporate Service team, apply now!

Trindent Consulting is committed to providing an accessible, respectful and inclusive environment for all employees and job applicants. We will provide reasonable accommodation if required. If you require any specific accommodation due to a disability or a medical need during the application process, please contact us.