Nursing Administrative Assistant - Evenings

Cardinal Creek Residence; Ottawa; On-site; CAD 60,000 - 80,000; Full time

Job summary

A compassionate care facility in Ottawa is seeking an Administrative/Nursing Assistant to provide administrative and nursing support. The ideal candidate has a high school diploma and experience in a care environment, along with strong computer and communication skills. Responsibilities include maintaining schedules, addressing nursing department communications, and ensuring compliance with care standards. This role also offers evening shifts and the opportunity to make meaningful connections with residents.

Benefits

Competitive wages

Employee benefits

Employee and Family Assistance Program

Support for personal and professional growth

Qualifications

• High School graduate or G.E.D. with courses in typing and mathematics.
• Nursing background is an asset.
• Excellent knowledge of Microsoft NT and Microsoft Office.
• Experience with IT support and troubleshooting.
• Good organizational and communication skills.

Responsibilities

• Maintains scheduling and payroll for nursing personnel.
• Assists in communication production for nursing department.
• Ensures compliance with CARF Canada and long-term care guidelines.
• Supports recruitment and retention initiatives.
• Coordinates IT contract services and software support.

Skills

Computer hardware and software proficiency

Data entry skills

Problem-solving skills

Communication skills

Cultural sensitivity

Education

High School diploma or G.E.D.

Tools

Microsoft Office

Information Technology support

Job description

“How do you live in the moment?”

We are passionate about ‘Making Every Moment Matter’™. We are seeking a candidate that shares our values – a person who has a passion to make a difference, has a strong moral compass, and is committed to teamwork. The ideal candidate is a warm and loving person who makes meaningful connections with those they care for.

The Administrative/Nursing Assistant reports to the Director of Care and is responsible for assisting with all daily facility-wide and nursing administrative functions. The role also involves developing, defining, implementing, and supporting information technology strategic solutions in the Home in conjunction with IT solutions providers.

About Us

At Cardinal Creek Residence, every day is an opportunity to create joy, connection, and purpose for the people who call our Residence home. We’re seeking a compassionate, team‑oriented evening Nursing Administrative Assistant who is driven to make meaningful connections and have a positive impact.

Opening spring 2026 in beautiful Orléans, Ontario, our brand‑new Residence will feature 134 private rooms and 90 shared rooms – each designed for comfort and dignity. Residents will benefit from 24‑hour nursing care and personalized support that help them live well, feel valued, and stay connected to what matters most.

Responsibilities

• Completes and maintains scheduling and payroll for all nursing personnel.
• Assists in the production and distribution of nursing department communications under the direction of the Director of Care.
• Ensures that the department maintains standards, which are consistent with CARF Canada and long‑term care guidelines.
• Assists with the completion of variance reporting for staffing hours with the Director of Care.
• Ensures appropriate staffing patterns and effective utilization of staff and materials management.
• Assists with the annual Home budget for the departments in relation to IT services.
• Supports recruitment, orientation and retention initiatives.
• Demonstrates good knowledge of Collective Agreement, Employment Standards Act, Labour Relations Act, and Occupational Health & Safety Act.
• Has the ability to problem‑solve, conflict resolution skills, and understands team concepts and team building.
• Analyze and establish technology objectives for the organization.
• Fosters a positive work environment, understands team concepts and team building.
• Participates and contributes to the management team meetings, Leadership and Governance Team, Joint Administrative Assistants Committee and Nursing Management Team.
• Submit documentation, reports, and financial information to the Executive Director and/or Director of Care as requested.
• Plan, organize, direct, control and evaluate the operations of information systems.
• Coordinate IT contract services as required, ensuring timely service and resolution.
• Provide ongoing software support to employees in the Home.
• Educate staff on the Ministry of Health Standards, continuous quality improvement, new policies and procedures and other related topics.
• Maintain records management.
• Responsible for Administration and Nursing human resources performance indicators.
• Maintain the nursing absenteeism reports.
• Required to understand the nature and meaning of quality indicators used by the Home and to understand which indicators are publicly reported.
• Required to participate in the improvement of the quality indicators and achieve satisfactory results.
• Monitor documentation systems and processes for quality and adherence to standards.
• Responsible for IT performance indicators and quality improvements.
• Other duties as assigned and/or as indicated in the Job Task Inventory.

Qualifications

• High School graduate or G.E.D. with courses in typing and mathematics.
• Nursing background is an asset.
• Working knowledge and high comfort level to use computer hardware and software programs.
• Expedient data entry skills.
• Sense of responsibility, integrity, and confidentiality.
• On‑the‑job training in business office procedures in this facility.
• Must be well groomed, patient, courteous, tactful, and pleasant.
• Must have the ability to cooperate with other personnel.
• Must be level‑headed and calm in emergencies.
• Excellent knowledge of Microsoft NT, Microsoft Office.
• Experience with IT support and troubleshooting.
• Information Technology background.
• Long Term Care background is an asset.
• Proficient knowledge of computer software and hardware systems and programs.
• Strong management/leadership skills.
• Analytical, problem‑solving and strong decision‑making skills.
• Strong organizational skills.
• Effective communication skills, both verbally and written.
• Possess cultural sensitivity and awareness.
• Second language is an asset.
• To show evidence of being focused on people’s feelings when interacting and knowing how to turn a task into positive social interaction.
• To undertake and meet all legal requirements within a context of promoting individuals’ rights and measuring/reducing elements of risk.
• Must provide a complete and current (within six months) Vulnerable Sector Check (including a Criminal Background Check) or be willing to obtain one.
• As a condition of employment, candidates are required to submit documented results of TB testing (within the last six months or within 14 days upon hire) or a chest X‑ray (within the last year) as per Public Health requirements.
• Two supervisory references required.
• Provide proof of all required vaccines. The Employer strongly recommends staying up to date with the recommended vaccines. Vaccination requirements are subject to changes as determined by the Employer.
• French speaking an asset.

What do we offer you?

• Competitive wages
• Employee benefits
• Employee perks
• Employee and Family Assistance Program
• Support for personal and professional growth

We look forward to speaking with you and Making Every Moment Matter™. We appreciate all applicants’ interest; only those selected for further consideration will be contacted.

We strive to be diverse, inclusive, fair, equitable and accessible by addressing barriers and promoting dignity and respect for all. If you require accommodation at any time during the recruitment process, please contact the hiring manager.

#IND1

Monday, Tuesday, Wednesday, Thursday, Friday evenings. Flexibility for occasional weekends.