Night Auditor

WizeHire, Inc; Brandon; On-site; CAD 60,000 - 80,000; Part time

Job summary

A local hospitality establishment in Brandon, Canada is seeking a Night Auditor. This role serves as the first point of contact for guests, handling their inquiries and providing an excellent first impression. Key responsibilities include resolving guest concerns, processing payments, preparing reports, and assisting with reservations. Candidates with varying levels of hospitality experience are welcome to apply, and there is a physical component to the job requiring the ability to lift up to 25 pounds.

Qualifications

• Hospitality experience preferred but not required.
• Physical ability to stand and walk, lift up to 25 pounds.

Responsibilities

• Respond to and resolve guest concerns promptly.
• Process payments and generate invoices.
• Prepare and distribute nightly reports.
• Address guest inquiries about hotel services.
• Assist with reservations including group bookings.

Skills

Proficiency in internet software

Microsoft Excel

Microsoft Word

Microsoft Outlook

Microsoft PowerPoint

Job description

Holiday Inn Express Tampa - Brandon by IHG • Brandon , FL , US

Description

The Night Auditor is responsible for being the first point of contact as well as the first impression with guests, handling all stages of a guest’s stay, which can include multitasking, and performing the following duties in a manner that reflects our property’s vision, mission, and core values.

Responsibilities

• Respond to and resolve guest concerns promptly by working with the appropriate departments.
• Process payments, generate invoices, and reconcile transactions at the end of each shift.
• Prepare and distribute nightly reports, ensuring accurate financial and operational records.
• Address guest inquiries about hotel services, amenities, and local attractions.
• Assist with reservations via phone, email, or in person, including group bookings.

Qualifications

• Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Proficiency in internet software and Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).
• Hospitality experience preferred but not required—applicants at all experience levels are welcome.
• Physical ability to stand, walk, and lift up to 25 pounds as needed.

Compensation

$15 - $16.50 hourly

About Holiday Inn Express Tampa - Brandon by IHG

Our property's vision is to have a positive impact. We value relationships, reputation, and returns for all employees, not just owners.