Night Attendant (Housekeeping / Reception)- Casual

COGIR Real Estate; Swift Current; On-site; CAD 35,000 - 45,000; Full time

Job summary

A retirement residence manager in Swift Current is seeking a Night Attendant to manage the front desk, respond to inquiries, and ensure the cleanliness of common areas. Candidates should have strong communication skills, knowledge of cleaning techniques, and valid CPR certifications. This role can lead to meaningful interactions with residents and a fulfilling work environment.

Qualifications

• Experience in commercial, residential, or healthcare cleaning and laundry preferred.
• Reception experience is an asset.
• Ability to provide constructive feedback daily.

Responsibilities

• Manage the front desk courteously and efficiently.
• Respond to inquiries positively and professionally.
• Ensure the cleanliness of common areas.

Skills

Excellent communication skills in English

Knowledge of institutional cleaning techniques

Proficiency in Microsoft Word, Excel, PowerPoint, and Email

Ability to multitask and work under pressure

Professional telephone manner

Education

Current CPR and First Aid certifications

Smart Choices Responsible Service Certification

Job description

Description

Cogir Senior Living manages retirement residences across the country, offering independent living, assisted living, and memory care options. With over 25 years of dedicated service, we focus on the happiness of retirees.

Our Values: Human Focus – Creativity - Excellence

We seek individuals passionate about life and meaningful work that makes a difference. Join our team!

Reporting to the Maintenance Manager, the Night Attendant is responsible for responding to calls, greeting visitors, answering inquiries professionally, cleaning, and sanitizing common areas.

Key Responsibilities

1. Manage the front desk courteously and efficiently;
2. Answer calls and respond to inquiries positively and professionally;
3. Redirect calls and take clear messages when needed;
4. Greet, assist, and direct visitors;
5. Handle administrative and introductory accounting duties;
6. Manage internal and external mail processes;
7. Coordinate packages and courier pickups;
8. Schedule and book meeting rooms;
9. Update contact and distribution lists;
10. Replace staff as necessary;
11. Respond immediately to emergency systems;
12. Report maintenance or repair needs via Maintenance Care system;
13. Be accessible and responsive to team and management;
14. Keep the reception area clean, safe, and organized;
15. Maintain harmonious relationships with residents, families, and staff;
16. Report resident concerns or complaints to management;
17. Assist with small projects and administrative tasks;
18. Provide evening security and emergency response when required;
19. Clean and sanitize areas according to schedule using proper methods;
20. Perform laundry duties including washing, treating, and folding;
21. Operate cleaning and floor care equipment;
22. Maintain cleanliness of floors, furniture, fixtures, walls, and windows;
23. Manage garbage and recycling transport;
24. Follow residence policies, safety rules, and procedures;
25. Document activities as required;
26. Respect and promote Residents' Rights and Responsibilities;
27. Attend training and staff meetings;
28. Participate in Quality Improvement programs;
29. Perform additional duties as assigned;
30. Uphold organizational values of ethics, morality, and integrity.

Required Education, Credentials, and Experience

1. Excellent communication skills in English, demonstrating empathy and patience;
2. Ability to provide constructive feedback daily;
3. Knowledge of institutional cleaning techniques;
4. Experience in commercial, residential, or healthcare cleaning and laundry preferred;
5. Reception experience is an asset;
6. Professional telephone manner;
7. Ability to multitask, work under pressure, and meet deadlines;
8. Highly organized and detail-oriented;
9. Proficiency in Microsoft Word, Excel, PowerPoint, and Email preferred;
10. Ability to work independently;
11. Current CPR and First Aid certifications;
12. Smart Choices Responsible Service Certification (Serving It Safe);
13. Vulnerable Position/Sector Screening (VPS) within the last 6 months.

Cogir is committed to inclusive employment practices and providing accommodations upon request.