New Grad Opportunity - Community Leasing Agents

CLV Group; Ottawa; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading Canadian real estate firm in Ottawa seeks a Community Leasing Agent. In this full-time role, you will connect with prospective residents, manage leasing inquiries, and ensure a welcoming experience. Applicants with strong communication skills, a sales mindset, and a passion for community-building are encouraged to apply. The position requires flexibility in hours, including evenings and weekends.

Qualifications

• Experience in leasing, property management, customer service, hospitality, or sales is an asset but not required.
• Ability to manage multiple priorities with speed and attention to detail.
• Commitment to fostering a collaborative and engaging workplace culture.

Responsibilities

• Respond to leasing inquiries promptly and professionally.
• Guide prospective residents through the leasing process.
• Maintain accurate records in property management systems.

Skills

Strong communication and interpersonal skills

Sales-driven mindset

Customer service experience

Fluency in multiple languages (English/French/Spanish)

Tech-savvy with CRM proficiency

Tools

CRM systems

Microsoft Office Suite

Job description

Overview

CLV Group : Building Value. Building Communities.

CLV Group is a premier Canadian real estate firm specializing in the acquisition, development, and management of high-quality real estate assets. We deliver exceptional returns by aligning strategic acquisitions with expertly executed developments, innovative asset management, and operational excellence. Our performance is driven by the strength of our people.

Where Passion Meets Performance

We believe real estate can be a force for good. We are not just in the business of buildings; we are in the business of building better communities. From office-to-residential conversions to mixed-use developments, we approach every project with sustainability, impact, and long-term value in mind.

Our culture is rooted in passion, purpose, and community. We cultivate thriving environments where residents, businesses, and neighbourhoods flourish. Philanthropy and social responsibility are embedded in our DNA, ensuring that as we grow, the communities we serve grow too.

An Opportunity to Grow With Us

CLV is at a pivotal moment of expansion with aggressive growth projections and a robust project pipeline. For investors, this means strong fundamentals and long-term value creation. For top-tier talent, it means meaningful work, career growth, and the chance to be part of something transformative.

If you are a professional looking to build a rewarding career in real estate, CLV Group offers an unparalleled opportunity to grow, contribute, and make a lasting impact.

Learn more about our upcoming projects here: Real Estate Development Ottawa CLV Group.

About the Role

Calling all new grads who are looking for a career in real estate!

This is an excellent opportunity to launch your future with one of Canada’s most high-growth and influential real estate companies while working with a great team.

As a Community Leasing Agent you are the welcoming voice, trusted guide, and essential face of our communities. You shape first impressions and connect future residents with their new home. You ensure that every qualified applicant sees why they should be part of our family and you are not afraid to say no to those who don’t meet our standards. You are a cornerstone of our commitment to building incredible communities where people feel Now You’re Home.

This full-time permanent role blends sales, customer service, and community-building. You’ll thrive if you’re confident, organized, people-focused, and energized by a fast-paced environment. Success comes from guiding prospective residents through the leasing journey quickly, professionally, and with heart, ensuring they don’t just find an apartment but a place to truly call home.

In addition to the duties typically expected of a high-performing leasing agent, you will be responsible for:

Lead Management & Resident Engagement

• Work with Leasing Coordinators on all leasing inquiries (phone, email, web, walk-ins).
• Respond to leads quickly, professionally, and with genuine enthusiasm.
• Build authentic rapport with prospects, understand their needs, and recommend the right fit from our diverse rental portfolio.
• Conduct engaging, informative, and welcoming tours in-person and virtual with deep product knowledge and warmth.
• Deliver a seamless, personalized leasing experience aligned with CLV Group’s brand and service promise.

Leasing Process Coordination

• Confidently guide future residents through the full leasing journey from inquiry to move-in.
• Maintain detailed records in our CRM and property management systems.
• Proactively follow up to ensure high conversion, personalized engagement, and strong retention.

Marketing & Community Engagement

• Partner with the leasing and marketing teams to elevate our brand presence and drive occupancy.
• Keep listings and promotional materials up to date, appealing, and consistent with brand tone.
• Represent our values during all resident and community-facing interactions.

Market Knowledge & Competitive Edge

• Stay informed on local rental market trends, pricing, availability, and neighbourhood dynamics.
• Understand what future residents are truly looking for and what other options they may be considering.
• Be familiar with our competitors: what they do well and how our communities compare to provide honest, well-informed guidance.
• Share insights transparently and sincerely, helping prospects weigh their options and feel confident in their decision.
• Highlight what sets CLV Group apart – our service, our people, our care for community – and why that matters when choosing a place to call home.

Administrative & Operational Support

• Generate reports and track leasing performance to support data-driven decisions.
• Ensure all leasing procedures comply with company policies and regulatory requirements.
• Collaborate across teams to support daily operations and foster a positive, team-focused work culture.

Most importantly, we are a small yet mighty team. This is a roll-up-your-sleeves, help-where-you-are-needed kind of role. We are looking for a new team member who will be a culture builder, someone who will lean in to help us build an engaged and positive work environment and someone who will support our success when and as needed, as our team will do for you when you need it.

This role is based on location in our communities. Flexible hours are required as you will be part of a rotational shift that will cover weekends and evenings too.

Qualifications & Attributes

• The ability to speak multiple languages (English / French / Spanish, etc.) is a big plus for us.
• Experience in leasing, property management, customer service, hospitality, or sales is an asset but not required.
• Strong communication and interpersonal skills with a warm, empathetic, and professional demeanor.
• Highly organized with the ability to manage multiple priorities and respond with urgency, speed, and attention to detail.
• Quick thinker and fast mover; you understand the value of responsiveness and use it to your advantage in converting leads.
• Sales-driven mindset with a proactive approach to meeting and exceeding leasing goals.
• Tech-savvy with proficiency in CRM systems, property management platforms, and Microsoft Office Suite.
• Flexible availability including evenings and weekends as required by the leasing schedule.
• Positive, team-oriented attitude with a commitment to fostering a collaborative and engaging workplace culture.

Learn more about working at CLV here: Talent and Culture - CLV Group.

We are committed to diversity in our workforce and are proud to be an equal opportunity employer. All employment decisions are based on business needs, job requirements, and individual qualifications without regard to race, color, religion or belief, national or ethnic origin, gender, age, disability, sexual orientation, gender identity and/or expression, marital or civil status, political affiliation, family or parental status, or any other status protected by law.

We strive to make our website and application process accessible to all users. Accommodation is available upon request for candidates taking part in all aspects of the selection process. Please send an email with your request and contact information. This contact information is for accessibility requests only and cannot be used to inquire about the status of applications.

Our team handles a lot of sensitive information, which means we require all candidates that receive and accept employment offers to complete a background check before being hired.

Thank you for your time and desire to join our winning team and to play a critical role in developing future communities across Canada.

Only selected candidates will be contacted. No phone calls please.

We appreciate your interest in exploring an opportunity with CLV Group!

Required Experience: Unclear Seniority

Key Skills: Corel Draw, ABAP, Firewall, Independent School, Banking Sales, Biotech

Employment Type: Full-Time

Experience: years

Vacancy: 1