mystery shopper

C3 Client Satisfaction; Barrie; On-site; CAD 1,000 - 3,000; Part time

Job summary

A customer service evaluation company is seeking individuals for mystery shopping roles in Barrie, Ontario. Responsibilities include producing evaluations and reports on customer service experiences in shopping centers or malls. Ideal candidates will have strong communication skills and attention to detail, experience in similar tasks is preferred. The position requires own transportation and varies between 3 to 6 hours monthly.

Qualifications

• Experience in mystery shopping or private investigation is an asset.
• Ability to work independently and travel to various locations as required.

Responsibilities

• Produce reports on customer service experiences.
• Evaluate customer service and store environments.

Skills

Excellent oral communication

Attention to detail

Reliability

Education

No degree, certificate or diploma

Tools

Cellular phone

Computer

Internet access

Job description

Education

• No degree, certificate or diploma

Work setting

• Shopping centre or mall

Tasks

• Produce reports
• Evaluate customer service and store environments

Investigative expertise

• Undercover work

Type of experience

• Mystery shopping
• Preparation of information (evidence) reports
• Private investigation

Transportation / travel information

• Own transportation
• Public transportation is available
• Travel expenses not paid by employer

Work conditions and physical capabilities

• Attention to detail
• Walking

Own tools / equipment

• Cellular phone
• Computer
• Internet access

Personal suitability

• Excellent oral communication
• Reliability

Screening questions

• Are you available for shift or on-call work?
• Are you currently legally able to work in Canada?
• Do you currently reside in proximity to the advertised location?

Experience

• 1 to less than 7 months
• Durée de l\'emploi : Occasionnel
• Langue de travail : Anglais ou Français
• Heures de travail : 3 to 6 hours per month