Museum Education Interpreter

Town of Oakville; Oakville; On-site; CAD 60,000 - 80,000; Part time

Job summary

A local municipality in Ontario seeks a part-time employee to conduct educational tours and programs. The ideal candidate will have strong communication skills, relevant educational background, and a passion for child development. Responsibilities include delivering programs, ensuring safety, and providing excellent customer service to participants. Applications are invited until December 31, 2025.

Qualifications

• Graduate or current student of education, history, child studies, drama/arts, recreation or museum studies program.
• Experience in the museum sector an asset.
• Access to reliable transportation.
• Good working knowledge of the Ontario curriculum.

Responsibilities

• Conduct educational programs and tours for all ages.
• Assist in public programming and events.
• Ensure safety and cleanliness in program areas.
• Provide excellent customer service to participants.

Skills

Communication

Customer Service

Problem-solving

Organizational Skills

Education

Graduate or current student of relevant program

High Five Principles of Healthy Child Development Certification

Tools

Microsoft Office Suite

Xplor Registration/POS system

Job description

Job Details: Part-Time

Posting Status: Open to all current Town of Oakville employees and external applicants.

Closing Date: Applications for this position must be received at oakville.ca by no later than 11:59 pm on December 31, 2025.

Note: This posting is for current and future opportunities and will be filled on an as needed basis. Applications will be considered for any openings that become available between now and December 31, 2025.

Job Responsibilities

• Conducting a variety of tours, educational programs, and craft workshops for children and adults using diverse and creative teaching methods, techniques, and tools.
• Preparation and delivery of history-based education programs, guided tours, outreach and special education events.
• Interpret for visitors during special events through demonstrations and activities.
• Assistance with delivery of public programming and special events as well as the administrative functions of education programming.
• Delivery of customer service and reception duties, including:
  • Program Registration and retail sales using Xplor Registration/POS system.
  • Providing information to customers and potential customers both over the phone and in person.
• Delivery of exceptional customer service (including welcoming, conduct and communication) to all participants.
• Support and promote the Principles of Healthy Child Development (PHCD).
• Performing physical daily program set up and clean‑up as required.
• Ensure the safety of education program participants, visitors and staff as well as protection of on‑site resources.
• Performing physical daily program set up and clean‑up as well as assistance with building and site cleaning and program maintenance for program areas.

Qualifications

• Graduate or current student of education, history, child studies, drama/arts, recreation or museum studies program.
• Experience in the museum sector an asset.
• Excellent communication and interpersonal skills.
• Excellent customer service and problem‑solving skills.
• Experience working with computers, including Microsoft Office Suite.
• Previous experience working with registration systems would be an asset.
• Ability to work in a team environment.
• Strong organizational abilities.
• Ability to operate with a minimum of direct supervision.
• Good working knowledge of the Ontario curriculum.
• Experience working with children an asset.
• High Five Principles of Healthy Child Development (PHCD) certification is preferred.
• Emergency First Aid AED/CPR BOR Standard First Aid AED/CPR C.
• Access to reliable transportation.

Security Check: Successful candidates, who are new hires and/or who have not performed in this position previously will be required to provide a satisfactory criminal record check, with vulnerable sector screening, dated within the last 30 days as a condition of employment.

Date: July 1, 2025

This job profile reflects the general requirements necessary to perform the principal functions of the job. This does not include all of work requirements of the job. Applicants are required to demonstrate through their application and in the interview process that their qualifications match those specified. Applicants may also be required to undergo testing.

We thank all applicants and advise that only those selected for an interview will be contacted.