MSP Solutions Consultant - Technical Customer Engagement & Sales

T-Net British Columbia; Vancouver; Hybrid; CAD 80,000 - 100,000; Full time

Job summary

A technology consulting firm in Metro Vancouver is seeking an MSP Solutions Consultant. This hybrid role involves bridging technical expertise and client relationships, addressing IT challenges, and driving business success. Ideal candidates have over 2 years in customer-facing roles and familiarity with IT hardware and managed services. The position offers a competitive salary range of $3,000-$4,000 plus commission and comprehensive benefits.

Benefits

Full benefits package

Monthly base salary with uncapped commission

Supportive and team-oriented culture

Career growth opportunities

Qualifications

• 2+ years in customer-facing roles such as technical sales, account management, or MSP customer support.
• Familiarity with IT hardware, networks, and managed services; relevant certifications are a plus.

Responsibilities

• Proactively connect with clients to understand their needs.
• Identify and close opportunities for Managed IT Services and hardware.
• Work closely with technical teams to develop custom IT solutions.

Skills

Excellent communication skills

Interpersonal skills

Self-motivated and organized

Education

Diploma or degree in business, IT, or related field

Tools

CRM tools

Job description

MSP Solutions Consultant - Technical Customer Engagement & Sales

Job Overview

MSP Solutions Consultant - Technical Customer Engagement & Sales

Job Description:

Are you passionate about technology and love connecting with people? Do you have solid technical knowledge and a talent for building trusted client relationships? We're looking for an MSP Solutions Consultant who can bridge the gap between IT expertise and customer success.

In this hybrid role, you'll combine technical insight with a proactive, people-first approach to help customers solve their IT challenges. Whether it's identifying new managed service opportunities, responding to hardware needs, or re-engaging existing clients, you'll play a key role in helping businesses succeed while growing with us.

Key Responsibilities:

Client Engagement & Relationship Building

• Proactively connect with existing and new clients to understand their current needs and goals.
• Build lasting relationships by providing relevant insights, recommendations, and timely follow-ups.
• Act as a trusted advisor who listens first and provides value-driven solutions.

Sales with a Service Mindset

• Identify and close opportunities for Managed IT Services (MSP) and hardware solutions without high-pressure tactics.
• Tailor solutions based on real business challenges, not just quotas.
• Negotiate terms and follow through with accurate quotes and order execution.

Cross-Functional Collaboration

• Work closely with technical teams to develop and present custom IT solutions.
• Coordinate internally to ensure smooth delivery and customer satisfaction.
• Maintain detailed records of client interactions and opportunities using CRM tools.

What We're Looking For:

Experience & Background

• 2+ years in customer-facing roles such as technical sales, account management, or MSP customer support.
• Familiarity with IT hardware, networks, and managed services; certifications (CompTIA, Microsoft, Cisco) are a plus.
• A diploma or degree in business, IT, or a related field is preferred.

Skills & Personality

• Excellent communication and interpersonal skills—you're a people person with a tech brain.
• A consultative approach to uncovering needs and offering smart, relevant solutions.
• Self-motivated, organized, and comfortable balancing multiple conversations and projects.

Why Join Us?

• Monthly Base Salary: $3,000-$4,000 + Uncapped Commission
• Benefits: Full package including health, vacation, and career support
• Culture: Supportive, forward-thinking, and teamwork-oriented
• Growth: Real opportunities to develop professionally in the MSP/IT industry
• Tools: Access to modern platforms and resources to help you succeed

Let's Grow Together.

If you're someone who thrives on technology and truly enjoys helping people, we want to hear from you. This isn't a cold-calling sales job—it's a relationship-based, consultative role in a growing industry.

Apply Today!

Response Information

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MSP Solutions Consultant - Technical Customer Engagement & Sales

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