Merchandising Specialist & Scheduler – Full-time

The Arbutus Club; Vancouver; On-site; CAD 55,000; Full time

Job summary

A premier private club in Vancouver is seeking a Merchandising Specialist & Scheduler to enhance the retail experience. This role involves creating visually appealing product displays, managing staff schedules, and providing exceptional service to members. The ideal candidate will have a background in fashion retail merchandising and excellent organizational skills. Join a supportive team dedicated to customer satisfaction.

Benefits

Competitive salary of $55,000 annually

Flexible retail-friendly hours

Comprehensive benefits package after 3 months

Employee discount at The Shoppe

Daily meal allowance of $12.50

Free on-site staff parking

Access to staff events and training

Qualifications

• Minimum 2 years’ experience in fashion retail merchandising.
• Strong organizational and time-management skills.
• Excellent interpersonal and customer service skills.

Responsibilities

• Execute visually appealing product displays.
• Manage team member schedules for operational coverage.
• Train and guide Shoppe Associates on merchandising standards.

Skills

Fashion retail merchandising experience

Organizational skills

Customer service

Team leadership

Tools

Microsoft Office

Purchase Order (PO) systems

Job description

Overview

Merchandising Specialist & Scheduler – Full-time

The Arbutus Club has been a landmark in Vancouver since 1964. Today, we are a modern recreation complex with first-class food, beverage, retail, and recreational services. Our vast range of facilities and programs, coupled with unparalleled service, has earned us a reputation as one of Canada’s finest premier private clubs.

We are seeking a creative and detail-oriented Merchandising Specialist & Scheduler to join our Shoppe retail team. This role is responsible for designing visually engaging product displays that elevate the member shopping experience, while also managing staff schedules to ensure smooth day-to-day operations. The ideal candidate has strong fashion retail merchandising experience, excellent organizational skills, and a passion for delivering an exceptional customer experience.

Why Join the Club?

• Competitive salary of $55,000 annually
• Flexible retail-friendly hours
• Comprehensive benefits package after 3 months of employment
• Employee discount at The Shoppe and other Club perks
• Daily meal allowance of $12.50 per day worked, at The Bistro
• Free on-site staff parking
• Access to staff events and training
• Work with a fun and supportive team who are passionate about customer service.
• Be part of Canada’s leading private family club!

Duties & Responsibilities

• Execute visually appealing product displays, including mannequins and floor layouts, to maximize sales.
• Introduce new products to the floor and maintain merchandising standards in alignment with The Shoppe’s brand vision.
• Manage team member schedules to ensure operational coverage and efficient store performance.
• Support the Shoppe Manager with daily operations, seasonal resets, and product rotation.
• Train and guide Shoppe Associates on merchandising standards and customer service best practices.
• Lead the receiving, processing, and merchandising of new deliveries.
• Monitor inventory levels and provide timely feedback on stock shortages and opportunities.
• Provide exceptional service to members, handling inquiries and feedback professionally.
• Act as the key point of contact in the absence of the Shoppe Manager.
• Collaborate with the Communications team to support in-store promotions and campaigns
• Participate in recruitment, training, and development of new and existing team members.

Requirements & Qualifications

• Minimum 2 years’ experience in fashion retail merchandising.
• Strong organizational and time-management skills; ability to multitask effectively.
• Proficiency with Microsoft Office and Purchase Order (PO) systems.
• Excellent interpersonal and customer service skills with the ability to lead and motivate a team.
• Strong eye for design, spatial planning, and attention to detail.
• Physically able to lift up to 30 lbs, bend, and climb ladders.
• Flexible availability, including evenings, weekends, and holidays.
• Experience in racquet stringing is an asset.
• A love of fashion, sport, and an active lifestyle is an asset.

We are committed to ensuring that the application and interview processes are accessible to all applicants. Accommodations will be provided upon request during the selection process.