Member Service Assistant

Costco Wholesale Canada Ltd.; Oshawa; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading wholesale retailer in Oshawa is looking for a Member Service Assistant to conduct safety inspections and assist members. You will be responsible for greeting customers, verifying memberships, and ensuring a secure environment in the warehouse. Ideal candidates will possess excellent communication skills and a valid driver's license. Flexible schedules and a competitive benefits package are offered.

Benefits

Competitive hourly wages

Paid training and development opportunities

Access to comprehensive benefits package

Qualifications

• High School Diploma or GED preferred.
• Valid driver's license and personal vehicle required.
• Excellent communication and customer service abilities.

Responsibilities

• Conduct hourly warehouse safety and security inspections.
• Welcome members at the entrance and manage exit checks.
• Perform safety and security checks on foot and by vehicle.

Skills

Excellent communication

Customer service abilities

Education

High School Diploma or GED

Tools

Driver's license

Job description

Actively greets members, verifies membership cards, and keeps entry counts while providing a high level of member service. You’ll perform warehouse safety and security checks on foot and by vehicle, ensuring a secure shopping environment.

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At exit, you’ll check member receipts, thank members, and assist with any corrections. Join our team in Oshawa and become the face of Costco’s commitment to exceptional service and safety.

About the Role: Member Service Assistant

As a Member Service Assistant, you’ll conduct hourly warehouse safety and security inspections—walking the perimeter, correcting spills or hazards, and filling out inspection forms for the duty manager. You’ll also attend safety meetings and report findings.

You’ll welcome members at the entrance, offer carts, count entries using a handheld counter, and manage exit checks—verifying receipts, arranging assistance for any issues, and discreetly monitoring armored vehicle pick‑ups and after‑hours exits.

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Benefits and Salary

• Competitive hourly wages with flexible full‑time or part‑time schedules
• Paid training and development opportunities
• Access to Costco’s comprehensive benefits package

Requirements / Skills

• High School Diploma or GED preferred
• Valid driver’s license and personal vehicle required
• Excellent communication and customer service abilities

How to Apply

Ready to deliver outstanding member service and keep our warehouse safe? Click the button below to apply online.

Know someone who might be interested? Share this job posting and help them join Costco Wholesale Canada!

Show your attention to detail: Emphasize any experience spotting and resolving safety hazards, from spills to blocked exits, ensuring a secure environment.

Highlight your customer focus: Describe how you’ve provided prompt, courteous service—greeting guests, verifying memberships, and resolving issues at exit.

Demonstrate reliability: Share examples of accurately logging entry counts, conducting routine inspections, or managing security tasks under minimal supervision.