Medical Secretary

Sinai Health System; Toronto; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading healthcare provider in Ontario seeks a Medical Secretary to support the Department of Medicine at Mount Sinai Hospital. The role involves managing patient appointments, preparing medical records, and providing excellent customer service. Candidates must have a diploma in office administration and a commitment to quality. This part-time position offers competitive hourly pay and the opportunity to work in a dynamic healthcare environment.

Qualifications

• Minimum 2 years of related experience required.
• Experience in a clinic/health environment is preferred.
• Proficiency in medical terminology and OHIP billing is beneficial.

Responsibilities

• Schedule patient appointments and prepare charts using the electronic medical record.
• Validate OHIP health cards and handle billing submissions.
• Respond to referrals and maintain physicians' schedules.

Skills

Proficiency with Electronic Medical Record (EMR)

Strong work ethic

Positive client-focused attitude

Superior written/oral communication skills

Time management and organizational skills

Education

College diploma in Office or Business Administration

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Job description

Job Type

Regular Part Time

Organizational Department

Sinai Health -> Mount Sinai Hospital -> Department of Medicine

Employee Group

Non Hospital Operating

Location

Mount Sinai Hospital Campus - Toronto, ON M5G 1X5 CA (Primary)

Travel Requirement

Hours (subject to change)

22.5 hours

Salary Scale

CAD $24.79 - $30.96 per hour (2025 SH02)

Job Description

The Medical Secretary is an integral part of the busy, dynamic, and growing department of Medicine at Mount Sinai Hospital. In this role, the medical secretary will be expected to exercise sound judgment and independence while managing the day-to‑day related administrative activities. The successful candidate will demonstrate a strong commitment to quality customer service, applying excellent problem solving and communication skills to ensure the success of the department.

In this role you will:

• Schedule patient appointments for clinics or procedures, including reminder calls
• Prepare charts for daily clinics through the electronic medical record and ensuring all results are filed in the electronic chart
• Validate OHIP health cards
• OHIP billing: submission and reconciliation
• Review messages and transfer messages to physicians with patient chart for follow‑up
• Prepare charts for new patient referrals
• Retrieve release of information documents from patient charts in order to forward information to other physicians
• Respond to referrals in a timely fashion; ensuring the correct and timely implementation of referrals to other providers/tests for patients
• Maintain physicians’ calendars and schedules and process clinical documentation through the electronic medical record, in addition to establishing forms, tables, spreadsheets, etc. to capture monthly statistics and to maintain clinic processes/flow
• Function in a public relations role with patients; provide timely, friendly and informative service to patients and families
• Work collaboratively with other administrative support staff
• Participate in other miscellaneous administrative and other duties as assigned

Job Requirements

Mandatory

• Successful completion of a college diploma preferably in the field of Office Administration or Business Administration from an accredited educational institution
• Minimum 2 years of related experience
• Applicants with proven equivalent recent and related training and experience may be considered

Preferred

• Experience working in a clinic/health environment
• Proficiency with medical terminology and knowledge of computerized OHIP billing experience

Skills and Knowledge

• Proficiency with Electronic Medical Record (EMR)
• Proficient in Microsoft Word, Excel, Power Point, Outlook.
• Strong work ethic; positive, client focused attitude; superior professionalism; dependability and reliability; demonstrated commitment to providing outstanding customer service
• Superior written/oral and communication skills; excellent interpersonal and relationship building skills; ability to effectively convey factual information and detailed explanations
• Demonstrated time management, organizational and self‑planning skills displaying flexibility by adjusting work schedules according to changing priorities, meeting demanding deadlines and producing high quality work
• Demonstrated satisfactory work performance and attendance record

If this sounds like you and you’re ready to build your career within clerical services, apply now and let us know why you would be a great addition to our team.

Open Date

11/28/2025

Posting Deadline

12/12/2025

All applications must be submitted by no later than 4:00pm of the posting deadline date.

Employment at Sinai Health is conditional upon the verification of credentials, completion of a health review, and demonstrating proof of immunity and vaccination status of vaccine-preventable diseases. All employees and affiliates will follow safe work practices and comply with health and safety policies, procedures and training. If you believe you are one of the very few people who may require an exemption from vaccination, supporting medical information must be submitted to our Occupational Health department, who will review and assess.

Sinai Health is comprised of Mount Sinai Hospital, Hennick Bridgepoint Hospital, Lunenfeld-Tanenbaum Research Institute and our system partner Circle of Care. We deliver excellent care in hospital, community and home, focusing on the comprehensive needs of people. Sinai Health discovers and translates scientific breakthroughs, pushes boundaries for health solutions and educates future clinical and scientific leaders. Clinical areas of specialization include rehabilitation and complex continuing care, surgery and oncology, urgent and critical care, and women’s and infants’ health. The Lunenfeld-Tanenbaum Research Institute ranks among the top ten biomedical research institutes in the world. Sinai Health is a full affiliate of the University of Toronto.

As an equal opportunity employer who understands that diversity enriches our community and culture, we invite applications from all qualified candidates including Indigenous Peoples, racialized people, disabled people/people with disabilities, women, and members of 2SLGBTQIA+ communities. If you require accommodation(s) due to disability at any point during the application and hiring process, please contact 416-586-4800 ext. 7050, or email [e-mail] .