medical office assistant

Regina Cardiology Clinic; Regina; On-site; CAD 40,000 - 50,000; Full time

Job summary

A healthcare clinic in Regina is seeking a Customer Service Representative. The ideal candidate should have strong interpersonal and communication skills, experience in a fast-paced environment, and the ability to manage appointments and provide excellent service. This role requires working 36 to 40 hours per week and offers benefits such as dental and health care plans.

Benefits

Dental plan

Health care plan

Vision care benefits

Learning / training paid by employer

Parking available

Qualifications

• 1 year to less than 2 years of experience in customer service.
• Ability to work independently in a fast-paced environment.
• Basic bookkeeping and office management skills.

Responsibilities

• Greet people and provide information to clients.
• Schedule and confirm appointments.
• Perform clerical duties and customer service.

Skills

Efficient interpersonal skills

Excellent oral communication

Flexibility

Organized

Reliability

Team player

Time management

Attention to detail

Education

College / CEGEP

Job description

Education

• College / CEGEP

Work setting

• Health care institution, facility or clinic

Tasks

• Greet people and direct them to contacts or service areas
• Provide basic information to clients and the public
• Obtain and process information required to provide customer service
• Operate switchboard or telephone system
• Order office supplies
• Record and relay information
• Schedule and confirm appointments
• Send invoices
• Receive and issue payments
• Perform clerical duties, such as filing and sorting and distributing mail
• Answer telephone and relay telephone calls and messages
• Calculate billing charges
• Perform data entry
• Provide customer service
• Perform basic bookkeeping tasks

Work conditions and physical capabilities

• Ability to work independently
• Fast-paced environment
• Work under pressure
• Attention to detail
• Sitting

Personal suitability

• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Organized
• Reliability
• Team player
• Time management
• Maturity

Screening questions

• Are you currently legally able to work in Canada?
• Do you currently reside in proximity to the advertised location?
• Do you have previous experience in this field of employment?
• Do you have the above-indicated required certifications?
• What is the highest level of study you have completed?

Experience

• 1 year to less than 2 years

Health benefits

• Dental plan
• Health care plan
• Vision care benefits

Other benefits

• Learning / training paid by employer
• Parking available
• Durée de l'emploi : Permanent
• Langue de travail : Anglais
• Heures de travail : 36 to 40 hours per week