Medical Office Administrator

AIP Connect; Ottawa; On-site; CAD 80,000 - 100,000; Full time

Job summary

A healthcare organization in Ottawa is seeking a dedicated Medical Office Assistant to support daily operations and ensure a smooth patient experience. The role involves managing front desk operations, maintaining patient records, and supporting bookkeeping. Ideal candidates will have experience in a healthcare setting and strong organizational and communication skills. This position offers a competitive hourly rate of $18 to $25.

Qualifications

• Previous experience in a medical office or healthcare setting is preferred.
• Supervising experience is a plus, demonstrating leadership abilities.
• Proficiency in QuickBooks or similar accounting software is highly desirable.
• Strong administrative experience emphasizing clerical duties and office management practices.

Responsibilities

• Manage front desk operations and greet patients professionally.
• Maintain accurate patient records through effective filing.
• Utilize multi-line phone systems for managing calls and appointments.
• Assist with bookkeeping, managing invoices and vendor relations.
• Support HR functions such as payroll and employee training.

Skills

Strong organizational skills

Excellent communication skills

Experience with multi-line phone systems

Proficiency in QuickBooks

Attention to detail

Job description

Overview

We are seeking a dedicated and detail-oriented Medical Office Assistant to join our healthcare team. The ideal candidate will possess strong organizational and communication skills, with experience in administrative tasks within a medical office setting. This role involves supporting the daily operations of the office, ensuring efficient patient flow, and providing exceptional service to patients and staff alike.

Responsibilities

• Manage front desk operations, including greeting patients and handling inquiries with professionalism and courtesy.
• Maintain accurate patient records through effective filing and documentation practices.
• Utilize multi-line phone systems to manage incoming calls, schedule appointments, and relay messages efficiently.
• Assist with bookkeeping tasks, including managing invoices and vendor management.
• Support human resources functions such as payroll processing and employee training and development initiatives.
• Collaborate with team members to ensure smooth office operations and effective communication across departments.
• Oversee clerical tasks such as data entry, correspondence, and maintaining office supplies inventory.
• Implement organizational strategies to enhance workflow efficiency within the medical office environment.

Experience & Qualifications

• Previous experience in a medical office or healthcare setting is preferred.
• Supervising experience is a plus, demonstrating leadership abilities within a team environment.
• Proficiency in QuickBooks or similar accounting software is highly desirable.
• Strong administrative experience with an emphasis on clerical duties, filing systems, and office management practices.
• Excellent communication skills, both verbal and written, with a focus on phone etiquette.
• Proven organizational skills with the ability to manage multiple tasks effectively while maintaining attention to detail.
• Familiarity with budgeting processes is beneficial for managing office expenses efficiently.

Join our team as a Medical Office Assistant where you will play a crucial role in delivering quality healthcare services while ensuring the smooth operation of our medical practice. Your contributions will be valued as we work together to provide exceptional care to our patients.

$18 – $25 an hour

AIP Connect believes in equal opportunity. Our recruitment consultants are committed to inclusive recruitment and selection practices and will not discriminate based on age, colour, ability, national origin, race, religion, sex, or sexual orientation.

Accessibility: If you need any accommodations during the interview process, please let us know.

For the most accurate and up-to-date details on this role, please refer directly to AIP Connect’s careers page, as third-party sites may not reflect current information.