Medical Affairs Coordinator (Hybrid)

Insulet; Oakville; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

A leading medical device company in Oakville seeks a Medical Affairs Coordinator to manage logistics for healthcare provider engagements and support medical education programs. The ideal candidate has an associates degree and 2+ years in a similar role, with strong project management and communication skills. This hybrid position involves minimal travel for team meetings.

Qualifications

• Minimum of 2+ years of experience in a similar professional setting.
• Knowledge of the life science industry, including relevant laws and regulations.
• Excellent written and effective verbal communication skills in English, other languages considered an asset.

Responsibilities

• Manage logistics of healthcare provider engagements.
• Support scientific and fellows’ conferences through coordination.
• Manage vendor logistics and promotional review activities.

Skills

Project management

Cross-functional communication

Organizational skills

PC skills

Written and verbal communication

Record maintenance

High ethical standards

Education

Associates degree

Tools

PowerPoint

Word processing

Spreadsheet software

Database management

Job description

Position Overview

Insulet corporation is dedicated to improving the lives of people with diabetes. Our Medical Affairs department supports this mission by providing medical expertise to inform product research and development, evidence generation and dissemination, Key Opinion Leader (KOL) engagement, and medical education.

Insulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating.

Position Overview: The Medical Affairs Coordinator is a member of the Medical Affairs International team that will be responsible for facilitating key activities such as healthcare provider engagements and medical education programs, that bring deliverables to successful execution. The person will support the operations and execution with excellence of all on-going Medical Affairs projects in international markets. The primary responsibility is to the Canadian and Australian markets and other countries within Europe and Middle East as needed.

Responsibilities

• Manages all logistics of healthcare provider engagements (internal approvals, contracting, tracking, payments, travel, and meeting logistics)
• Supports scientific and fellows’ conferences by coordinating staffing, resources, and meeting logistics
• Supports medical education events (event logistics, audio visual needs, attendee registration and tracking, follow-up communication)
• Manages vendor logistics (statements of work, purchase requisitions, and invoicing)
• Supports promotional review activities (medical/legal/regulatory submissions and review process) with uploads on Veeva, integration of feedback on documents
• Coordinate the preparation and smooth execution of advisory board meetings (logistics, invitations, coordinating with third parties and venues)
• Support the International Medical Affairs team to operate efficiently by coordinating internal and external meetings (scheduling meetings and also setting up collaborative tools, meeting minutes and documentation), finalizing presentations and various day-to-day medical affairs operations
• Supports the International Medical Affairs Team by developing streamlined processes to support the improvement of medical education delivery, scientific documents (including figures and references)
• Maintain quality and compliance standards by ensuring procedures reflect current practices and initiatives align with set standards
• Audits and documents alignment with regional and international standards for medical activities

Key Decision Rights

• HCP engagement contracts and payments

Required Leadership/Interpersonal Skills & Behaviors

• Hands-on, proactive, independent, and self-reliant workstyle
• Ability to communicate cross-functionally and cross-culturally across the organization
• Flexible and able to work in a fast, dynamic environment

Required Skills and Competencies

• Ability to organize activities and project manage effectively
• PC skills; PowerPoint formatting, word processing, spreadsheet, database, Internet search and utilization
• Excellent written and effective verbal communication skills in English, other languages (German, French) are considered an asset
• Ability to generate and maintain accurate records
• High ethical standards which apply to interactions with HCPs, payers, and industry representatives

Education and Experience

Minimum Requirements

• Associates degree
• Minimum of 2+ years of experience in a similar professional setting
• Knowledge of the life science industry, including relevant laws, regulations, and ethical standards which apply to interactions with HCPs, payers, and industry representatives

Additional Information

• The position is a hybrid role based in the Oakville, Ontario office
• Travel (including internationally) is expected on rare occasions for internal team meetings as required by business needs

NOTE: This position is eligible for hybrid working arrangements and requires on-site work from an Insulet office. #LI-Hybrid