Marketing Specialist

MSU Federal Credit Union; Toronto; Hybrid; CAD 76,000 - 108,000; Full time

Job summary

A financial institution in Toronto is seeking a Marketing Specialist to drive marketing strategies and growth. The role includes responsibilities like content planning, stakeholder communication, and campaign management. Ideal candidates should have a Bachelor's in a related field, strong marketing skills, and proficiency in key software tools. This is a full-time hybrid position with competitive compensation and benefits.

Benefits

100% Company-Paid Health, Dental, Vision, Life, and Long-Term Disability Premiums

Up to 26 days of PTO within first year

401(k) with an immediate 2:1 Match

Qualifications

• Comprehensive understanding of marketing funnel and concepts.
• Ability to analyze results and create reports related to marketing promotions.
• Necessity to meet competing deadlines.

Responsibilities

• Responsible for marketing products and services according to annual marketing plan.
• Focuses on driving growth from new member acquisition and retention opportunities.
• Communicates regularly with stakeholders on marketing campaigns.

Skills

Strong knowledge of marketing methodology

Excellent interpersonal and communication skills

Problem-solving abilities

Detail-oriented

Ability to multitask

Education

Bachelor’s Degree in marketing, communications, public relations, business, or related major

Tools

Microsoft Office

InDesign

Trello

Illustrator

Photoshop

Job description

Overview

Join to apply for the Marketing Specialist role at MSU Federal Credit Union.

Responsibilities

• Responsible for marketing products and services offered by the Credit Union according to annual marketing plan, with responsibility for specific assigned products and services
• Focuses on driving growth from new member acquisition, upsell / cross-sell, and retention opportunities
• Meets and communicates regularly with relevant stakeholders (business units and external partners) on marketing campaigns
• Transforms business objectives into marketing strategy and resulting successful tactics
• Plans and writes marketing content to ensure a successful promotion and increased product usage
• Proofreads own and others’ documents to verify their effectiveness in conveying the necessary message, ensuring consistent brand, quality, and accuracy of information correct as to content, grammar, and spelling, and free of typographical errors; makes edits and copy suggestions to fellow team members’ work
• Leads research for the development of member communication to ensure alignment of message (key selling points) to target audience; determines target audience
• Creates Campaign Plans and new initiative overview documents
• Collaborates closely with Creative Services on the development of marketing materials
• Maintains and reports on results and expenses for each marketing campaign conducted
• Partners with market managers, business intelligence, and other internal partners to creates SWOT analysis, and utilize consumer and competitive analysis and latest marketplace trends
• Plays supporting role in product / service review, refresh, and bundling
• Coordinates special projects and programs to ensure success of the products / services / projects / programs
• Uploads current marketing content such as promotions and campaigns to the intranet
• Collaborates closely with Digital Marketing and Communications partners to ensure integrated marketing campaigns
• Maintains brand standards and ensures consistent branding across various touchpoints and through marketing tactics and campaigns
• Using assets provided by Creative Services, designs limited marketing materials
• Provides timely and appropriate reports and communications to VP of Marketing and Marketing Manager
• Communicates effectively across Community Impact division and throughout the Credit Union
• Works closely with marketing vendors and partners to ensure on-time campaign launches
• Represents the Credit Union at events on campus and in the community to promote products and services
• Participates in training activities within your department and with the learning development department; such training helps to ensure staff compliance with organization policies and state and federal regulations and laws
• Responds to staff and member questions regarding marketing promotions
• Ensures that all materials comply with federal, state and local regulations and legal requirements
• Maintains the confidentiality of sensitive member, team member, and other corporate information
• Actively engages in continuous improvement activities
• Performs other duties and assists other employees as assigned

Knowledge, Skills, And Abilities Required

• Bachelor’s Degree in marketing, communications, public relations, business, or related major required
• Work requires comprehensive understanding of marketing funnel and concepts, as well as graphic design
• Strong knowledge of and experience applying marketing methodology
• Knowledge of the Credit Union’s products and services as well as rules and regulations, policies, and procedures
• Requires ability to analyze results and create reports related to marketing promotions
• Must be proficient in the following computer programs : Microsoft Office, InDesign, and Trello
• Basic understanding of Illustrator and Photoshop
• Must have excellent interpersonal and communication skills, both written and oral, along with the ability to present information effectively to employees and members
• Ability to solve problems and handle complex details
• Must be detail-oriented
• Multitask orientation to handle numerous projects simultaneously
• Must be a team player as there are various departments and personalities to satisfy
• Necessity to meet competing deadlines
• Effective project management skills

Work arrangement

This position is a hybrid role with a combination of working both onsite at the Headquarters building in East Lansing and remotely. A schedule of expected onsite and remote work days will be discussed during the interview process.

Schedule

Monday-Friday 8:30am-5:00pm ET. This position requires the ability to work varied evening and weekend hours staffing events. The specific schedule will be determined during the interview process.

An offer of employment with MSU Federal Credit Union and affiliates is contingent upon the agreed work arrangement (onsite / hybrid / remote) and work location. MSU Federal Credit Union may or may not be able to accommodate temporary or permanent changes to work arrangements or allow employment outside the city and / or state of residency in which the new hire resides at the time of offered employment.

Compensation & Benefits

• Salary Range : $55,625 - $77,875+, dependent on experience
• 100% Company-Paid Health, Dental, Vision, Life, and Long-Term Disability Premiums
• Up to 26 days of PTO within your first year, as well as Volunteer Time Off & 11 Paid Holidays
• 401(k) with an immediate 2 : 1 Match
• Tuition Reimbursement
• Up to 12 Weeks of Paid Parental Leave

Disclaimer

• Note this job description is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and MSU Federal Credit Union reserves the right to change this position description and / or assign tasks for the employee to perform, as MSUFCU may deem appropriate.
• MSUFCU is an affirmative-action, equal-opportunity employer.
• To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

Seniorit y level

• Entry level

Employment type

• Full-time

Job function

• Marketing and Sales

J-18808-Ljbffr