Manager, Strategic Partnerships (Insurance and Affinity Programs)

FYidoctors; Calgary; On-site; CAD 75,000 - 95,000; Full time

Job summary

A leading eye care provider in Canada is seeking a Manager, Strategic Partnerships. This role focuses on developing and optimizing Affinity and Insurance initiatives to enhance patient experiences and drive revenue growth. The ideal candidate will have over 5 years of experience in business development, strong negotiation skills, and a proven ability to manage multiple initiatives. The position offers a comprehensive rewards package and a supportive culture focused on diversity and inclusion.

Benefits

Comprehensive total rewards package

Two free pairs of glasses per year

Coaching culture for growth and development

Qualifications

• 5+ years’ experience in business development or partnership management.
• Strong ability to generate business relationships that drive results.
• Experience in the insurance healthcare sector is preferred.

Responsibilities

• Identify and qualify new partnership opportunities.
• Manage day-to-day operations of existing programs.
• Gather and analyze program data for performance assessment.

Skills

Business Development

Partnership Management

Negotiation Skills

Communication Skills

Organizational Skills

Education

Bachelor’s degree in Business or Communication

Tools

MS Office Suite

CRM tools

Job description

Join our team as the Manager, Strategic Partnerships (Insurance and Affinity Programs)! In this role you’ll develop, manage, and optimize our Affinity and Insurance initiatives to drive revenue growth, strength our brand awareness, and enhance the patient experience.

You’llwork directlywith existing partnerswhileexpandingour networkof new partnerships, with a focus on Canada’sleadinginsuranceproviders, large insurance brokerage firms,and largeemployers.

Reporting totheVP, Strategic Partnerships,you’llworkclosely with the Senior Leadership Team and Strategic Support Units to develop andsupport the execution of partnershipstrategiesand day to day operationsthat align withFYihealth’smission of enhancing lives and improving access to eye care.

What Will You Be Doing?

Business Development & Partner Growth

• Identifying and qualifying new partnership opportunities with insurers, employers, associations, andbrokeragegroups
• Developingeducational material for insurers, brokers, benefitmanagersand employeeswith support from marketing
• Building andmaintainingstrong relationships with existing partners, supporting joint marketing, communication, and patient engagement initiatives toshowcasethe value of eye health andimprove access to eye care
• Collaborating cross-functionallywith the VP, StrategicPartnershipsand marketing resources to execute on initiatives that expandFYihealth’snetwork of Affinity and Insurance partners
• Assistingin preparing presentations, proposals, and partnership summaries toshowcaseFYihealth’svalue proposition
• Coordinate partner meetings, follow-ups, and pipeline tracking to ensuretimelyexecution of initiatives
• Supporting the negotiation and renewal of agreements under senior leadership guidance, ensuring partnerships deliver mutual value and align withFYihealth’sobjectives

Program Coordination & Administration

• Managing the day-to-day operations of existing Affinity and Insurance programs, ensuring smooth execution and partner satisfaction
• Collaborating with SSUs (Marketing, Legal, Finance, IT) to coordinate program deliverables, reporting, and communications
• Coordinating thecreation and distribution of partner materials, campaign assets, and discount communications
• Partnering with the Business Intelligence team totrack KPIs, participation rates, and partner engagement, preparing regular dashboards and insights for leadership
• Maintaining databases, contracts, and dashboards to ensureaccurateand accessible information

Data, Reporting & Continuous Improvement

• Gathering and analyzing program data to assess adoption, engagement, and financial performance
• Providing insights and recommendations to improve program ROI, partner satisfaction, and operational efficiency
• Monitoring industry trends, competitor activities, and regulatory updates toidentifynew partnership and innovation opportunities
• Documenting and refining standard processes to support scalability and continuous improvement across programs

Collaboration &Culture

• Partnering cross-functionally to align partnership activities withFYihealth’sstrategic objectives
• Contributing to a culture of collaboration, innovation, and patient-centricity
• Sharing your passion for eye care, relationship building, andFYihealth’smission of enhancing lives through better vision

As the Successful Candidate YouHave:

• 5+ years’ experience in business development, partnership management or related field - ideally within the insurance healthcare sector or other similar sectors
• Bachelor’s degree inBusiness, Communication or related filed (equivalent experience considered)
• Demonstrated ability to generate and nurture business relationships that drive measurable results
• Proventrack recordin prospecting, lead generation, and converting partnership opportunities into long-term collaborations
• Strong negotiation, presentation, and communication skills with the ability to convey value propositions effectively
• Strong organizational skills with experience managing multiple initiatives simultaneously
• Collaborative mindset with the ability to work cross-functionally
• Proficient with MS Office Suite and familiarity with CRM or project management toolse.g., Monday.com
• A proactive, detail-oriented, and results-driven professional who thrives in a fast-paced, growth-oriented environment
• Exceptional communication skills, with the ability to guide and inform all organizational levels while explaining complex topics clearly and tactfully
• Bilingualism English and French is considered an asset

How You'll Benefit working at our Home Office:

• Acomprehensive total rewards package, including two free pairs of glasses and lenses per year
• A coaching culture that fosters ongoing growth and development opportunities
• A people-first culture, (but dogs are also welcome)
• An organizationthat gives back locally and nationally, and supports you in doing so as well

Why You Should Join Us:

FYihealthgroup is Canada's leading diversified healthcare organizationcomprisedofFYidoctors,Visique,BonLook, andsolisoptics. Doctor-led, professionally managed, and patient-focused, the organization concentrates on delivering outstanding eye care with patient-centric products and services. Our purpose is to enhance the lives of our patients. We are Canada’s fastest-growing eye care provider with our Canadian-owned ophthalmic lens manufacturing facility and distribution center.

AtFYihealthgroup, our core values are Diversity, Equity, Inclusion and Opportunity. We are proud to be an equal opportunity employer and are happy to provide accommodations, should they berequired, at any point in the application process. If you require an accommodation, please let your recruiter know. All accommodation information will be kept confidential and used to ensure an accessible candidate experience and team member experience.