Manager, Store & Optician I

solis optics; Saskatoon; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading retail optical shop in Saskatoon is seeking a Manager, Store/Optician I to enhance customer experiences and lead a team. The ideal candidate will have at least two years of retail customer service experience and one year in a leadership role. Responsibilities include providing exceptional service, training staff, and managing inventory. Solis optics offers a comprehensive benefits package and a dynamic work environment. This full-time position runs 30-40 hours per week and is located in Lawson Heights Mall.

Benefits

Exceptional optical coverage

Continuous training and development

Workplace culture fostering teamwork

Qualifications

• Minimum of two years' experience in a customer service-focused retail environment.
• Minimum of one year experience in a leadership role.
• Strong problem-solving skills with the ability to adapt and excel in dynamic work environments.

Responsibilities

• Cultivate a culture of teamwork and collaboration.
• Provide training and coaching to support staff growth.
• Manage inventory and ensure product availability.
• Deliver exceptional customer service.
• Coordinate staff schedules.

Skills

Customer service skills

Leadership skills

Organizational skills

Problem-solving skills

Proficiency in Microsoft Office Suite

Education

Registered Optician in Saskatchewan

Job description

If you’re passionate about style and helping customers find their perfect fit – and have experience in retail customer service, we'd love to hear from you! We’re excited to fill an existing position, join our team at Factory Optical – Saskatoon – Lawson Heights Mall – partners of solis optics, as a Manager, Store/Optician I! This position is a full-time position working 30-40 hours per week. We’re open Monday to Saturday. In this role you’ll deliver exceptional service, enhance the lives of our customers in a supportive, dynamic, and rewarding environment.

What Will You Be Doing?

• Cultivating a culture of teamwork, collaboration, trust and dedication
• Providing training, development, and coaching to support staff growth and performance
• Establishing clear revenue targets and leading the team to achieve them
• Hiring, onboarding and training new team members
• Providing exceptional customer service with every customer interaction
• Coordinating and managing staff and doctor schedules
• Managing accounts receivable and accounts payable (AR/AP)
• Ensuring accurate and timely benefits submissions and maintaining up-to-date tracking
• Managing inventory to ensure accuracy and product availability
• Handling bank deposits and performing bank reconciliations
• Performing other duties and responsibilities as required to support store operations

What Do You Bring?

• A minimum of two years’ experience in a customer service-focused retail environment
• A minimum of one year experience in a leadership role
• Registered Optician in the province of Saskatchewan
• Excellent organizational, time management, and communication skills
• Thrives in a dynamic environment, effectively managing competing tasks and responsibilities
• Demonstrated flexibility, effectively managing competing tasks and responsibilities
• Strong problem‑solving skills with the ability to adapt and excel in dynamic work environments
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Ability to drive results through effective leadership, people management and team development

How You'll Benefit

• A comprehensive benefits package featuring exceptional optical coverage
• Rapid and ongoing growth, providing a consistently challenging and rewarding environment
• A workplace culture that fosters collaboration and teamwork
• Continuous training and development opportunities to support your career growth

Why You Should Join Us

solis optics, a division of FYihealth group, is your neighborhood retail optical shop, offering quality eyewear and experience to match. A great selection of on‑trend and luxury eyeglasses at a competitive price. A frame for every face. At solis optics, you'll have a meaningful impact on people's lives and have doing it.

At FYihealth group, our core values are Diversity, Equity, Inclusion and Opportunity. We are proud to be an equal opportunity employer and are happy to provide accommodations, should they be required, at any point in the application process. If you require an accommodation, please let your recruiter know. All accommodation information will be kept confidential and used to ensure an accessible candidate experience and team member experience.

#SOLIS