Manager - Release Management

Working Nomads; Canada; Remote; CAD 100,000 - 125,000; Full time

Job summary

A leading technology company is seeking a Release Manager to oversee Firefox releases across platforms. In this role, you will manage a team, drive the release lifecycle, and ensure high-quality experiences for users. Ideal candidates should have experience in software release processes and strong analytical skills. The role offers generous benefits and a commitment to diversity and inclusion.

Benefits

Generous performance-based bonus plans

Rich medical, dental, and vision coverage

Quarterly wellness days

Generous retirement contributions

One-time home office stipend

Qualifications

• 3+ years of experience managing a team and overseeing software release processes.
• Experience shipping cross-platform products across mobile and desktop environments.
• Familiarity with CI/CD pipelines and release tooling.

Responsibilities

• Lead the release management team overseeing Firefox releases.
• Collaborate with teams to define pre-release validation strategies.
• Design and improve metrics and dashboards to track release health.

Skills

Team management

Software release processes

Strong analytical skills

Communication skills

Data platforms experience

Tools

SQL

Jira

GitHub

Looker

Tableau

Job description

Overview

The Mozilla Corporation is wholly owned by the non-profit 501(c) Mozilla Foundation. This means we aren’t beholden to any shareholders — only to our mission. Along with thousands of volunteer contributors and collaborators all over the world, Mozillians design, build and distribute open-source software that enables people to enjoy the internet on their terms.

About this team and role:

Mozilla is looking for a manager for the Release Management team to lead the team responsible for coordinating Firefox releases across Desktop, Android, and iOS. In this role, you’ll drive the full release lifecycle - from planning and pre-release validation to post-release analysis - while empowering the teams and leadership with data-driven insights and automation. You will lead a globally distributed team and collaborate with product, engineering, QA, security, and release engineering to ensure that Firefox delivers high-quality experiences to hundreds of millions of users. You’ll play a key role in making our release process faster, more efficient, and user-focused.

What You'll Do

• Lead and support the release management team overseeing Firefox releases on Desktop, Android, and iOS.
• Collaborate closely with cross-functional teams to define and execute pre-release validation strategies, ensuring timely, stable, and secure product releases with comprehensive test coverage, in-depth risk analysis, and proactive issue management before the release.
• Design and improve metrics, dashboards, and tools that inform decisions, measure quality, and track release health.
• Develop and implement processes to optimize the release cadence and support phased rollout strategies.
• Drive automation and operational excellence to scale release activities across platforms.
• Coordinate across time zones and stakeholders, including volunteers and community contributors.

What You Bring

• 3+ years of experience managing a team and directly overseeing software release processes in a software development organization.
• Demonstrated success shipping cross-platform products, ideally across mobile (Android & iOS) and desktop client environments.
• Strong analytical skills and experience working with metrics, telemetry, and data platforms (e.g., SQL, Looker, Redash, Tableau, custom dashboards, ETL).
• Experience with CI/CD pipelines, release tooling, version control systems, and issue tracking systems (Bugzilla, Jira, GitHub).
• Excellent communication and organizational skills, especially in remote and asynchronous settings.
• Ability to navigate ambiguity and build alignment across diverse technical teams.
• Familiarity with Apple App Store / Google Play release processes, and staged rollout best practices.
• Familiarity with desktop distribution platforms (Windows store, Flatpak/Snap, deb/RPM repositories, etc).
• Experience in mobile release automation and experimentation frameworks (e.g., A/B testing).
• Background in open source development or community collaboration.
• Knowledge of software quality practices, security, performance, and privacy considerations.
• Commitment to our values: Being relationship-minded, Having grit.

What you’ll get

• Generous performance-based bonus plans to all eligible employees - we share in our success as one team
• Rich medical, dental, and vision coverage
• Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)
• Quarterly all-company wellness days where everyone takes a pause together
• Country specific holidays plus a day off for your birthday
• One-time home office stipend
• Quarterly well-being stipend
• Considerable paid parental leave
• Employee referral bonus program
• Other benefits (life/AD&D, disability, EAP, etc. - varies by country)

About Mozilla

Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online.

Commitment to diversity, equity, inclusion, and belonging

Mozilla understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company’s core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities, and expressions.

We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at [e-mail] to request accommodation.

We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws. Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose.