manager, quality-control services

Oceanex Inc.; San Juan de Terranova; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading transportation company in Newfoundland is seeking a Quality Management Lead to manage the ISO 9001 Quality Management System. The role involves developing and maintaining the QMS, reporting on its performance, and promoting quality awareness throughout the organization. Candidates should have a university degree, 5+ years of quality management experience, and excellent communication skills. This is a full-time, permanent position located on-site in St. John's, with a competitive salary between $27.00 to $79.00 per hour.

Qualifications

• Minimum 5 years of experience in quality management, preferably in marine industry.
• Broad knowledge of safety, compliance, and quality regulatory requirements.
• Extensive knowledge of ISO 9001 and ISM standards.

Responsibilities

• Develop, implement, and maintain ISO 9001 certified QMS.
• Promote continual improvement and customer satisfaction.
• Conduct internal audits and coordinate external audits.

Skills

Written communication

Oral communication

Interpersonal skills

Organizational skills

Leadership skills

Public speaking

Bilingual (English and French)

Education

University degree in related field

5+ years experience in quality management

Job description

Overview

Quality Management Lead for our Corporate office. The Quality Management Lead, as a corporate role, reporting to the Executive Vice President, is responsible to implement, maintain and manage activities related to ISO 9001 Quality Management System (QMS) requirements in line with company and regulatory requirements. He/she also assists with the coordination and training required under our quality programs.

Responsibilities

• All aspects of the development, implementation and maintenance of Oceanex's ISO 9001 certified QMS;
• With senior management, promote continual improvement and customer satisfaction throughout the organization;
• Weekly/monthly reporting on the performance of the QMS to top management;
• Collecting, compiling and reporting of management review inputs for top management’s review of the QMS;
• Assist and coordinate the development and tracking of corporate objectives;
• Promote consistent use of the nonconformance system and assist with root cause analysis and corrective action as required;
• Collect, analyze, and summarize information and trends including failed processes, incidents, audit results and corrective actions to report to senior management;
• Control of documented information across the company;
• Plan, conduct and report QMS internal audits;
• Coordinate external registration QMS audits;
• Assist senior management to maintain the integrity of the QMS when changes to the system and its processes occur;
• Assist senior management in determining, tracking and updating risks and opportunities associated with external and internal issues, interested parties and all levels of processes;
• Assist senior management in upkeep of external and internal issues and needs and expectations of interested parties;
• Assist senior management in determining the level of process documentation required to ensure consistent delivery of products and services to clients;
• Assist senior management with development and maintenance of the sequence and interaction of operational, management and support processes, to enable meaningful measurement and reporting of performance criteria;
• Assist procurement with supplier qualification and performance monitoring processes;
• Conduct personnel orientations to the use and benefits of the QMS upon hire;
• Encourage and promote quality awareness in all company activities;
• Perform other duties as assigned.

Qualifications

• University degree in a related field or equivalent combination of experience and education;
• Minimum of 5 years of experience in quality management in a leadership/coordinator role, preferably in the marine industry;
• Broad knowledge of safety, compliance and quality regulatory requirements;
• Extensive knowledge of ISO 9001 and ISM standards;
• Computer literate;

Skills

• Excellent written and oral communication skills;
• Demonstrated interpersonal skills;
• Demonstrated organizational skills;
• Demonstrated leadership and influencing skills;
• Public speaking capabilities;
• Bilingual (English and French), considered an asset.

Location and Details

• Location: St. John's, NL
• Work location: On site
• Salary: $27.00 to $79.00/hour
• Terms of employment: Permanent employment, Full time
• Starts as soon as possible
• Vacancies: 1 vacancy
• Source: CareerBeacon #2170307

Advertised until

2025-09-28

Oceanex Inc. is committed to equity in employment and encourages all qualified individuals to apply. We thank all candidates for their interest but wish to advise that only those selected for an interview will be contacted. No telephone inquiries please.

Legal and contact

OCEANEX INC. is Atlantic Canada's leader in intermodal transportation and has serviced the Newfoundland market for more than 100 years. We provide door-to-door transportation service from anywhere in North America to destinations in Newfoundland and Labrador. Employment info and benefits are provided as part of our recruitment materials.