Manager of Clinical Informatics - Evenings

Cardinal Creek Residence; Ottawa; On-site; CAD 80,000 - 100,000; Full time

Job summary

A long-term care organization in Ottawa is looking for a compassionate Manager of Clinical Informatics to lead quality improvement initiatives and staff training. The role demands experience in long-term care and a health professional background. Candidates should possess strong communication skills, the ability to collaborate with interdisciplinary teams, and expertise in data analysis. The position offers competitive wages, employee benefits, and opportunities for personal and professional growth. Flexibility is required for evening shifts, with occasional weekends.

Benefits

Competitive wages

Employee benefits

Employee perks

Employee and Family Assistance Program

Support for personal and professional growth

Qualifications

• Registered health professional with regulatory authority registration.
• Minimum of 2 years experience in a long-term care setting.
• Supervisory experience preferred.

Responsibilities

• Manage clinical informatics and quality outcomes related to resident care.
• Provide education and training on interRAI LTCF to staff.
• Coordinate Continuous Quality Improvement initiatives.

Skills

Written communication skills

Oral communication skills

Interdisciplinary teamwork

Problem-solving abilities

Data trending and analysis

Education

Registered health professional in a Canadian jurisdiction

Tools

interRAI LTCF

Computer skills

Job description

“How do you live in the moment?”

We are passionate about ‘Making Every Moment Matter’™. We are seeking a candidate that shares our values – a person who has a passion to make a difference, who has a strong moral compass and who has a commitment to teamwork. The ideal candidate is a warm and loving person who makes meaningful connections with those they are caring for.

The Manager of Clinical Informatics reports to the Director of Care and manages the information technology and compliance related to resident care through coordinating the interRAI LTCF process and monitoring of quality outcomes and CIHI reports. Responsible for the quality of resident care and nursing restorative philosophy and furthermore ensures compliance through coaching, mentoring, and discipline as required. Also, this position is responsible for ensuring staff education, orientation, and mentoring to support the transfer of interRAI LTCF and Continuous Quality Improvement knowledge within the home.

About Us:

At Cardinal Creek Residence, every day is an opportunity to create joy, connection, and purpose for the people who call our Residence home. We’re seeking a compassionate, team‑oriented evening Manager of Clinical Informatics who is driven to make meaningful connections and a positive impact.

Opening spring 2026 in beautiful Orléans, Ontario, our brand‑new Residence will feature 134 private rooms and 90 shared rooms—each designed for comfort and dignity. Residents will benefit from 24‑hour nursing care and personalized support that help them live well, feel valued, and stay connected to what matters most.

Responsibilities:

• Responsible for an overview of Informatics on Continuous Quality Improvement and interRAI LTCF process of new staff or students
• Responsible for education and software training to all appropriate staff members on interRAI LTCF, R=CAPS, subscale outcome measures, quality indicators, Resource Utilization Groups, and reports
• Coordinates the AIS certification of all newly hired registered staff and annually thereafter
• Working in consultation with management and interdisciplinary team members to develop processes that ensure data integrity, efficient data collection process, timely assessment completion and data utilization
• Establishing data quality processes to evaluate interRAI LTCF coding and relevant documentation accuracy and its timely completion
• Is the designated Quality Lead for the organization (if required) overseeing all aspects of the Continuous Quality Improvement Program including development, coordination and evaluation of the annual Quality Improvement Plan, leads the Continuous Quality Improvement Committee, oversee Continuous Quality Improvement initiatives and risk management activities, communicating with stakeholders, analyzing Quality and risk data, and develops and presents quality improvement data and reports
• Participates in the development of the annual QIP and progress report and in quality initiatives
• Required to understand the nature and meaning of quality indicators
• Coordinates the data submission process to the Canadian Institute for Health Information (CIHI)
• Takes the lead of the Nursing Restorative program in the home
• Mentors and coaches the Nursing Restorative Therapists
• Orientates new staff to the philosophy, policy and criteria of Nursing Restorative Care
• Interprets legislative requirements to the nursing team and monitors compliance to standards through continuous quality improvement activities
• Counsels staff in areas of non‑compliance, inappropriate and unprofessional behaviour
• In collaboration with the Director of Care/Assistant Director of Care assists with the completion of staff probationary and annual performance reviews of all nursing staff
• Participates in and implements learning which develops one’s own emotional self‑awareness and a person‑centered approach towards others

Qualifications:

The qualifications needed to join our family are as follows:

• Registered health professional licensed under the Health Disciplines Act registered with a regulatory authority in a Canadian jurisdiction, other than Ontario, and holds in that jurisdiction the equivalent of a certificate of registration authorizing independent practice in Ontario as of right exemption Bill 60
• Well‑developed written and oral communication skills
• Knowledge and experience with adult education strategies/facilitation
• Ability to identify the training needs of the team and individuals
• Proficient computer skills and strong problem‑solving abilities
• Ability to work with and relate to interdisciplinary team members and other internal stakeholders
• Knowledge of interRAI LTCF – AIS certified as RAI Educator; if not must be completed successfully as soon as possible, i.e. within 2 weeks
• Skills and knowledge in trending and analyzing data
• Knowledge of Continuous Quality Improvement
• Minimum of two (2) years experience in a long‑term care setting
• Minimum of 2 years of supervisory experience desired
• To show evidence of being focused on people’s feelings when interacting and knowing how to turn a task into positive social interaction
• To undertake and meet all legal requirements within a context of promoting individuals’ rights and measuring/reducing elements of risk
• Must provide a complete and current (within six months) Vulnerable Sector Check (including a Criminal Background Check) or be willing to obtain one
• As a condition of employment, candidates are required to submit documented results of TB testing (within the last six months or within 14 days upon hire) or a chest X‑ray (within the last year), as per Public Health requirements
• Two supervisory references required
• Provide proof of all required vaccines. The Employer strongly recommends to “stay up to date” with the recommended vaccines. Vaccination requirements are subject to changes as determined by the Employer
• French speaking an asset

What do we offer you?

• Competitive wages
• Employee benefits
• Employee perks
• Employee and Family Assistance Program
• Support for personal and professional growth

We look forward to speaking with you and Making Every Moment Matter™. Although we appreciate all applicants’ interest, only those selected for further consideration will be contacted.

We strive to be diverse, inclusive, fair, equitable and accessible by addressing barriers and promoting dignity and respect for all. If you require accommodation at any time during the recruitment process, please contact the hiring manager.

Monday, Tuesday, Wednesday, Thursday, Friday evenings. Flexibility for occasional weekends.