Manager, Integration & Technical Consulting – Tech Services Center of Expertise

BDO; Halifax; Hybrid; CAD 90,000 - 120,000; Full time

Job summary

A consulting firm in Canada is seeking a Manager, Integration & Technical Consulting. The role involves leading integration projects, managing technical teams, and ensuring high-quality service delivery across various enterprise platforms. Candidates should have 5–7 years of experience with system integrations and strong technical skills in XML, APIs, and middleware. A dedication to continuous improvement and team development is essential.

Qualifications

• 5–7 years of experience designing and managing system integrations.
• 3–5 years leading technical teams or integration projects.
• Understanding of HR/Payroll business processes.

Responsibilities

• Lead integration projects: discovery, design, configuration.
• Manage an offshore team and ensure effective communication.
• Collect requirements and deploy integrations using design tools.

Skills

System integrations design

Team leadership

Troubleshooting

Stakeholder management

Communication

Tools

XML/XSLT

APIs (REST/SOAP)

Middleware

Job description

Overview

Putting people first, every day

BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a with a high priority on your personal and professional growth.

Your Opportunity

Location: Canada (flexible / hybrid)

BDO Canada is seeking a Manager, Integration & Technical Consulting to help grow and lead our Tech Services Center of Expertise. We’re looking for an integration professional who is a strong team facilitator, proven leader, fast learner, and self-starter, someone eager to bring fresh perspectives and strengthen our technical services practice.

Responsibilities

• Integration Leadership: Act as a trusted advisor to clients and BDO project teams on the design, development, and deployment of complex system integrations across HR, Payroll, ERP, and other enterprise platforms.
• Project Delivery: Lead all phases of integration projects: discovery, solution design, configuration, testing, go-live, and post-implementation support.
• Team Facilitation & Coaching: Monitor team utilization and assign resources based on skills, availability, and project requirements. Directly manage an offshore team of five dedicated to Tech Services, ensuring effective communication, workload balancing, and professional growth. Mentor and coach team members, provide performance feedback, and guide career development. Provide mentorship and upskilling opportunities to team members to continually raise capability. Maintain and improve standard procedures, tools, and collaterals to support consistent delivery.
• Center of Expertise Development: Champion best practices, own reusable tools, templates, and procedures, and help shape the long-term vision of the Tech Services Center of Expertise.
• Technical Execution: Collect requirements, design, build, test, and deploy integrations using XML / XSLT, APIs (REST / SOAP), middleware, and other integration technologies.
• Quality & Innovation: Ensure the quality of technical deliverables and encourage knowledge-sharing presentations to promote continuous improvement and innovation.
• Stakeholder Management: Provide clear internal status updates, identify risks / issues, and recommend resolutions while managing multiple client engagements.
• How do we define success for your role?

You demonstrate BDO's core values through all aspect of your work: Integrity, Respect and Collaboration. You understand your client’s industry, challenges, and opportunities; clients describe you as positive, professional, and delivering high quality work. You identify, recommend, and are focused on effective service delivery to your clients. You share in an inclusive and engaging work environment that develops, retains & attracts talent. You actively participate in the adoption of digital tools and strategies to drive an innovative workplace. You grow your expertise through learning and professional development.

Qualifications

• Experience: 5–7 years of experience designing and managing system integrations in HCM, ERP, or related enterprise platforms (HRIS experience an asset).
• Leadership: 3–5 years leading technical teams or integration projects, ideally in a consulting or implementation environment.
• Process knowledge: Understanding of HR / Payroll or related business processes and integration best practices.
• Technical skills: Hands-on experience with integration technologies such as XML / XSLT, CSV, APIs (REST / SOAP), and middleware.
• Troubleshooting: Ability to troubleshoot complex technical issues and quickly learn new technologies and platforms.
• Leadership & communication: Proven track record as a team leader and facilitator, with excellent communication and stakeholder-management skills.
• Analytics: Experience creating dashboards and reports is an asset.