Manager, Facilities Services Operations

City of Mississauga; Mississauga; On-site; CAD 114,000 - 153,000; Full time

Job summary

A Canadian municipal government in Mississauga is looking for a Manager of Facilities Services Operations to oversee the operations and maintenance of civic facilities. This role involves strategic leadership, budget management, and compliance oversight. The successful candidate will lead a team, develop operational plans, and ensure facility services meet corporate objectives. This position requires strong communication and leadership skills, alongside experience in facilities management. Competitive salary is offered for this key role within the city government.

Qualifications

• Proven ability to lead high-performing, collaborative teams.
• Demonstrated commitment to diversity, inclusion, and continuous learning.
• Experience with asset maintenance planning and contract administration.

Responsibilities

• Provide strategic leadership and mentorship to a multidisciplinary workforce.
• Ensure compliance with health, safety, fire, building, and employment legislation.
• Manage day-to-day operations for multiple city facilities.

Skills

Experience managing multi-site facilities

Strong analytical skills

Excellent communication skills

Ability to lead teams

Experience with building design

Education

Valid G Driver’s License

Job description

Manager, Facilities Services Operations

Vacancy Type: Permanent. Number of Positions: 1. Closing Date: 01/18/2026.

Job Summary

Reporting to the Director of Facilities & Property Management, this role leads the Facility Services Operations function, overseeing facility operations and maintenance, custodial services, civic precinct events, and resource management across the corporate facilities portfolio. The position is responsible for developing operational work plans, managing and monitoring budgets, and administering recruitment, training, and performance management for a diverse team of full‑time, part‑time, supervisory, operational, and administrative staff. The role also manages union relationships, including collective agreement negotiations and grievance resolution. Facilities under this portfolio include Mississauga City Hall, Living Arts Centre, Central Library, Celebration Square, Ontario Court of Justice, and facilities at 3240 and 3235 Mavis Road.

The successful candidate will be required to report into the office on a daily basis.

Duties and Responsibilities

• Provide strategic leadership and mentorship to a multidisciplinary, unionized workforce while advising senior leadership, the Mayor, and Council. Serve as the primary liaison for major civic facilities and lead the development of operational policies and best practices.
• Ensure compliance with health, safety, fire, building, and employment legislation, overseeing risk management, audits, inspections, incident reporting, and union relations.
• Developing and managing facilities operations services in relation to corporate strategic objectives.
• Responsible for creating work plans for various areas of business, developing and monitoring budgets and event space revenue.
• Manage day-to-day operations for multiple city facilities, including staffing, recruitment, performance management, capital coordination, and external partnerships. Deliver regular operational and compliance reporting.
• Manages, liaises and provides direction, guidance, supervision, and information to a wide range of outside consultants, contractors, and vendors who provide services and/or project support for all facilities.
• Developing and monitoring the annual operation and maintenance budgets based on historical data, contract renewal pressure, and assets condition.
• Oversee financial and resource management, including operating, labour, capital, and event‑space budgets, ensuring fiscal accountability and 24/7 service delivery.
• Provide strategic oversight of seven major city facilities and city‑wide cleaning services, including maintenance, renovations, vendors, and contractors.
• This high-visibility role leads 6 direct reports and 35 unionized staff, manages multi‑million‑dollar budgets, and requires availability beyond regular hours to support critical operations.

Skills and Qualifications

• Experience managing multi‑site facilities, contracts, consultants, and external partners.
• Demonstrated commitment to diversity, inclusion, and continuous learning.
• Strong analytical, organizational, and multitasking skills in deadline‑driven environments.
• Experience with building design, asset maintenance planning, and contract administration.
• Excellent communication, mentoring, and coaching skills to support the development and performance of team members.
• Oversee all communication related to City Hall, Central Library and Living Arts Centre to Mayor, members of council and city staff who occupy these facilities.
• Ability to interpret and administer legal agreements and contracts.
• Municipal or government experience, including working with elected officials, is an asset.
• Valid G Driver’s License and clean Driver’s Abstract required.
• Proven ability to lead high-performing, collaborative teams.

Hourly Rate/Salary: 114,677 - 152,905. Hours of Work: 35. Work Location: City Centre, 300 City Centre Drive, Mississauga. Department/Division/Section: CMS/Community Services Dept, CMS/Facilities & Property Management, Energy Mgt & Facilities Mntce. Non-Union/Union: Non Union.

The City of Mississauga may use artificial intelligence (AI) technology in sourcing candidates for some positions, however, it is not being used for screening, assessing, or selecting candidates.

We thank all who apply, however, only those candidates selected for an interview will be contacted. You can also check your application status in your candidate profile online.

All personal information is collected under the authority of the Municipal Act.

Equity, Diversity and Inclusion

The City of Mississauga is committed to creating a respectful and supportive workplace that fosters a culture of equity, diversity and inclusion which broadly reflects the communities and residents we serve. Throughout the employee life cycle, the City is working to include an EDI lens to attract, retain and support the growth of diverse talent.

Learn more about the City’s commitment to Equity, Diversity and Inclusion.

Accommodations

The City of Mississauga is an Equal Opportunity Employer and is committed to removing barriers in our selection process for people with visible and invisible disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, the City of Mississauga will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities.

If selected to participate in the recruitment, selection and/or assessment process, please complete the following Accommodation Request Form and have it emailed to [e-mail] citing the Job ID and Job Title. This will inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.