Manager Client Accounting

FirstService Residential Careers; Canada; On-site; CAD 80,000 - 90,000; Full time

Job summary

A prominent property management company is seeking a Manager, Client Accounting to lead a team responsible for managing client financial statements and ensuring compliance with accounting procedures. The ideal candidate will possess a degree in accounting and significant experience in management, with a focus on building effective teams. This role offers a compensation range of $80,000 - $90,000 plus benefits, and is integral to maintaining high standards of service excellence.

Benefits

Health Spending Account

Career training

Retirement benefits

Qualifications

• Minimum of 8 years' experience in an accounting department.
• 3+ years of management/supervisory experience is ideal.
• Ability to conduct hands-on training and coaching for direct reports.

Responsibilities

• Lead a Client Accounting team of 7-8 associates.
• Ensure timely and accurate preparation of client financial statements.
• Support Director, Client Accounting in meeting departmental objectives.
• Build a culture of service excellence.
• Manage 'watchlist' clients and ensure compliance.

Skills

Full cycle accounting

Leadership skills

Analytical skills

Communication skills

Proficiency in Microsoft Excel

Customer satisfaction focus

Education

Accounting degree/diploma

CPA (preferred)

Tools

Yardi

Job description

Manager, Client Accounting

FirstService Residential is owned by FirstService Corporation, a proudly Canadian company and one of Canada's great business success stories. FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada. Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top‑tier medical, dental, and retirement benefits, career training, and support for continued professional development.

Experience exceptional service with a fulfilling career in property management with FirstService Residential.

Why Choose Us

We have a comprehensive benefits program inclusive of a Health Spending Account, Workperks, and more! Most importantly, we are committed to empowering, developing and supporting all our associates.

Job Responsibilities

The Manager, Client Accounting is responsible for leading a Client Accounting team consisting of 7‑8 associates (property accountants). The Manager, Client Accounting will also support the Director, Client Accounting in meeting the various objectives of the Client Accounting Department and projects. Planning, organizing, directing, and controlling daily operations are part of the daily tasks of the Manager, Client Accounting. This is a fast‑paced environment and it is essential the Manager, Client Accounting have excellent time management and organization skills. We are looking for a true professional; someone who has demonstrated the ability to build and manage effective teams through training, assessment, empowerment, and constructive feedback.

Duties & Responsibilities

Leadership

• Lead a Client Accounting team of 7‑8 associates to ensure timely and accurate preparation of client financial statements
• Build and maintain a culture of service excellence, with a focus on responsiveness and accuracy

Client Accounting

• Build an efficient and scalable team structure that leverages technology
• Ensure that all deadlines are met in relation to monthly and annual financial statements, budgets and audits
• Be a financial knowledge and thought leader, providing: i) training to new condo managers and directors as appropriate and ii) sound financial analysis and advice to client. Be the face of client accounting for clients and staff.
• Support and drive client budgeting process in partnership with the management team
• Attend client board meetings as required
• Lead and support onboarding of new clients to support client retention
• Review monthly client financials and budgets on a rotating basis with priority given to "watchlist" clients
• Management of "watchlist" clients in conjunction with the Director, Client Accounting
• Maintain an ongoing awareness of the regulatory environment and issues that could affect our business model
• Maintain strong control environment and be open to process change, evaluating opportunities for continuous improvement

Finance Transformation

• Support the Director, Client Accounting in the timely and effective delivery of improvement initiatives and projects
• Responsible for the maintenance and enforcement of accounting policy and procedure manuals, including relevant Standard Operating Procedures (SOPs)

Education & Experience

• Accounting degree/diploma
• Accounting designation (or working towards) (CPA) is preferred
• Minimum of 8 years' experience in an accounting department
• Ideally 3+ years of management/supervisory experience

Knowledge, Skills & Proficiencies

• Full cycle accounting, including variance analysis, GL analysis, and timely completion of reporting packages
• Coordination of annual financial statement audits and budgets
• Strong leadership and team building skills
• A well‑organized team player who works with a sense of urgency
• Passionate about customer satisfaction
• Excellent communication skills (both written and verbal)
• Strong analytical, problem‑solving, and decision‑making skills
• Skilled in conducting hand‑on training, and informal coaching for direct reports
• Proficiency in analyzing and organizing data in Microsoft Excel
• Experience with Yardi

Compensation

Compensation for this role is between $80,000 - $90,000 + benefits.

Disclaimer

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all‑inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, colour, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

FirstService Residential welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the hiring and selection process.

Our hiring process may use AI screening for keywords and minimum qualifications. Talent Acquisition Specialists review all results.

In accordance with Ontario's Employment Standards Act (ESA) requirements, we confirm that this job posting is for an existing position within our organization.