manager, café

Mos Mos Coffee; Toronto; On-site; CAD 50,000 - 65,000; Full time

Job summary

A local café in Toronto seeks a mid-senior level Manager to oversee daily operations and staff performance. Candidates should have strong customer service skills, at least 2 years of experience, and a high school graduation certificate. Benefits include bonuses and team-building opportunities. This position is on-site with no remote work options.

Benefits

Bonus

Gratuities

Learning/training paid by employer

Team building opportunities

Qualifications

• 2 years to less than 3 years of experience in a management role.
• Ability to work in a fast-paced environment.
• Experience in customer service.

Responsibilities

• Monitor staff performance.
• Plan and organize daily operations.
• Recruit and train staff.
• Address customer complaints.
• Ensure health and safety regulations are followed.

Skills

Client focus

Dependability

Excellent oral and written communication

Flexibility

Team player

Education

Secondary (high) school graduation certificate

Safe Food Handling certificate

Job description

Overview

Join to apply for the manager, café role at Mos Mos Coffee.

Languages : English

Education

• Secondary (high) school graduation certificate

Experience

• 2 years to less than 3 years

On site : Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

• Monitor staff performance
• Plan and organize daily operations
• Recruit staff
• Set staff work schedules
• Supervise staff
• Train staff
• Balance cash and complete balance sheets, cash reports and related forms
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Negotiate with clients for catering or use of facilities
• Address customers' complaints or concerns
• Provide customer service

Supervision

• 5-10 people

Credentials

• Safe Food Handling certificate

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Physically demanding
• Attention to detail
• Standing for extended periods

Personal suitability

• Accurate
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral and written communication
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask

Benefits

Financial benefits :

• Bonus
• Gratuities

Other Benefits

• Learning / training paid by employer
• Team building opportunities

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Food and Beverage Services