manager, banking operations

RBC Dominion Securities; Toronto; On-site; CAD 90,000 - 120,000; Full time

Job summary

A leading financial services institution is seeking a Manager in Reporting and Initiatives for the Global IGA Transformation Office. This role involves leading reporting activities, engaging with various business units, and ensuring compliance with risk management practices. Candidates should possess a Bachelor's degree and have relevant experience in supplier risk management. This is a full-time position based in Toronto with a salary structure.

Qualifications

• At least 3 years’ experience in supplier risk/relationship management.
• Experience with Risk and Governance practices.
• Strong presentation skills.

Responsibilities

• Lead execution of BAU reporting activities.
• Support continuous improvement opportunities.
• Develop relationships with stakeholders.

Skills

Supplier risk/relationship management

Communication skills

Team collaboration

Business analysis

Education

Bachelor's Degree in Business or Engineering

Tools

Excel (vlookup/pivot table)

PowerBI

Tableau

Ivalua

Archer

Job description

Job Title: Manager, Reporting and Initiatives, Global IGA Transformation Office

Employer: RBC Dominion Securities

Posted on: October 26, 2025

Job Description

As a Manager, Reporting and Initiatives, you will have the opportunity to work alongside an amazing team of managers, while supporting enterprise professionals with risk management activities. This position plays an important role providing oversight and advice to ensure the portfolio of intragroup arrangements (IGA) are following regulations and policies.

Through this role you will establish relationships within Supplier Management Offices (SMOs), Business Units and with Centre of Governance related to the supplier lifecycle and be responsible for executing Supplier Management processes and methodologies according to the RBC Third Party Risk Policy and Enterprise Third Party and Intragroup standards.

Responsibilities

• Lead execution of BAU reporting activities and QA testing.
• Support and identify continuous improvement opportunities through automation to drive efficiencies and effectiveness in the Intra‑Group Arrangements (IGA) end‑to‑end lifecycle.
• Act as the key liaison for business/functional leads in embedding reporting improvements; partner with Finance, Transfer Pricing TPRM and regional offices to integrate IGA data to ensure consistent QA & reporting.
• Develop and manage effective relationships with key stakeholders, supplier management offices and other support groups including centers of governance.
• Deliver executive dashboards and reporting packs that meet regulatory and business needs.
• Validate reporting data to ensure accuracy and compliance with expectations.
• Monitor BAU risks tied to QA and issues escalation.
• Drive project and initiatives to completion ensuring established timelines are met, scope is addressed, and service standards are sustained.

Qualifications

• Must‑have: Bachelor's Degree in Business or Engineering.
• 3+ years’ experience in supplier risk/relationship management.
• Experience with Risk and Governance practices, frameworks and methodologies.
• Business analysis experience and part of a project management team.
• Strong team player/collaborator.
• Demonstrated written and oral communication, presentation skills.
• Ability to read and understand contracts, SLAs and risk assessments.
• 3+ years’ experience in Canadian or International Financial Services, identifying and delivering revenue or cost saving benefits.

Nice‑to‑Have

• Project and Change management experience.
• Working knowledge of RBC Third Party Risk Management, Ivalua, Archer.
• Excel vlookup/pivot table, PowerBI, Tableau.
• Data management and data visualization skills, such as Tableau.

Job Details

• Location: Bay Wellington Tower, 181 Bay St., Toronto, ON, Canada.
• Work hours: 37.5 hours per week.
• Employment type: Full time, Regular.
• Platform: Chief Legal & Administration Office Group.
• Pay: Salaried.
• Application deadline: December 1, 2025.
• Advertised until: November 25, 2025.

Equal Opportunity Statement

At RBC, we believe an inclusive workplace that celebrates diverse perspectives is core to our success. We strive to build a workplace based on respect, belonging and opportunity for all.