Luxury Conference Services Manager - OnSite Housing & Perks

AccorHotel; Alberta; On-site; CAD 65,000 - 70,000; Full time

Job summary

A premier mountain resort in Canada is seeking a Conference Services Manager to oversee planning and execution of group events. This role involves liaising with clients and hotel departments to ensure exceptional service. Ideal candidates have at least 2 years in event management and a background in hospitality. Responsibilities include hosting pre- and post-event meetings, managing billing accuracy, and leading cross-functional coordination. Join a thriving team that values diversity and offers comprehensive benefits.

Benefits

Subsidized staff accommodation

Complimentary meal per shift

Comprehensive benefits package

Defined Contribution Pension Plan

Employee travel program

Mountain Explorer Travel discounts

Qualifications

• Minimum 2 years’ experience as Events Manager or in a similar role.
• Computer literate with necessary event management software.
• Degree or equivalent in Hospitality Management is an asset.

Responsibilities

• Plan and execute group events from contract to on-site delivery.
• Coordinate between clients and hotel departments for seamless service.
• Maintain guest satisfaction and resolve any concerns professionally.

Skills

Event planning

Customer service

Communication

Education

Degree in Hospitality Management

Tools

Opera software (OSEM)

Microsoft 365

Social Table (plan)

Job description

A premier mountain resort in Canada is seeking a Conference Services Manager to oversee planning and execution of group events. This role involves liaising with clients and hotel departments to ensure exceptional service. Ideal candidates have at least 2 years in event management and a background in hospitality. Responsibilities include hosting pre- and post-event meetings, managing billing accuracy, and leading cross-functional coordination. Join a thriving team that values diversity and offers comprehensive benefits.