Loss Prevention Store Security Agent

TJX CANADA; Mississauga; On-site; CAD 36,000 - 52,000; Full time

Job summary

A leading retail company in Mississauga is seeking a Loss Prevention Store Security Agent. You will help create a safe and welcoming environment, prevent theft, and support store teams with investigative processes. The ideal candidate has a High School diploma and experience in retail loss prevention or related fields. This position offers competitive pay, training, and benefits.

Benefits

Comprehensive benefits package

Employee discounts

Career growth opportunities

Competitive vacation package

Qualifications

• Minimum High School diploma or equivalent experience.
• Experience or studies in Retail Loss Prevention, Military, Security, or Law enforcement encouraged.
• Provincial security license required (if applicable).

Responsibilities

• Support store by greeting customers and responding to alarms.
• Detect and prevent theft and fraud against TJX stores.
• Conduct surveillance using CCTV and collaborate with investigators.

Skills

Retail Loss Prevention

Customer Service

Surveillance Skills

Education

High School diploma or equivalent

Tools

CCTV Technology

Security Licensing

Job description

Overview

TJX is an exciting place to work. Our Associates help bring the business to life with an open, collaborative culture and values of honesty, integrity, and treating each other with dignity and respect. TJX Canada operates across Distribution Centers, Corporate Offices, and Retail Stores (WINNERS, HomeSense, and Marshalls). We are an equal opportunity employer committed to inclusion and accommodation of all individuals.

Position

Loss Prevention Store Security Agent — to help create a safe, secure, and welcoming environment in our stores. In this role you will contribute to theft prevention, assist store investigators, and operate CCTV technology to protect Associates, customers, and assets. You will also have opportunities to develop leadership skills, engage with customers, and collaborate with a supportive team in a dynamic retail setting.

Why Work With Us?

• We value integrity, respect, and teamwork, fostering an inclusive culture.
• Comprehensive training and development programs to expand your skills.
• Associate discounts at our stores for you and eligible family members.
• Benefits package starts immediately, including a healthcare spending account, Retirement Savings Program, Associate & Family Assistance Program, and well-being resources.
• Career growth opportunities and tuition reimbursement to support your progression.
• Competitive vacation package with a Vacation Trade Program for an extra week.
• Guaranteed 37.5-hour work week year-round, reimbursed parking (where applicable), and advance scheduling for work-life balance.
• Company-provided equipment (cell phone, laptop, tools) and provincial security licensing training with annual fee reimbursement.

What You'll Do

• Support the store in uniform by greeting customers, responding to pedestal alarms, and delivering exceptional customer service to maintain a welcoming environment.
• Detect and prevent theft and fraud against TJX stores; assist Store Investigators during suspect apprehensions and facilitate civil and criminal proceedings as needed.
• Conduct surveillance using CCTV and floor walking; collaborate with Organized Retail Crime (ORC) Investigators to investigate and report on external losses from repeat offenders and organized groups.
• Report alert signals and support Regional Internal Investigators on internal dishonesty investigations; assist Supply-chain Investigators with potential losses related to the supply chain; work with Loss Prevention Remote Investigators and District Managers to identify, report, and file external incidents with law enforcement and address shrink opportunities.

About You (Qualifications)

• Minimum High School diploma or equivalent experience.
• Experience or studies in Retail Loss Prevention, Military, Security, Law enforcement, or related fields encouraged to apply.
• A provincial security license is required to be employed in this position (where applicable).
• Valid driver’s license preferred (may vary by market), with access to a vehicle and a good driving record.

Posting Details

• Posting End Date: October 15, 2025

If you're ready to bring your energy and passion, we’d love to hear from you. Join us and be part of a place where every day is a chance to make a difference.

Additional Information: Candidates aged 18 and over will be required to undergo a criminal record check as part of the hiring process. Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted.

Address:
60 Standish Court

Location:
CAN Home Office Mississauga, ON

Salary Range: $36,675.00-$51,345.00 / year. This represents the expected hiring range and may not reflect the full pay range; the offer may be higher based on skills, qualifications, and experience.