Logistics Team Lead

HARRY ROSEN; Vancouver; On-site; CAD 55,000 - 70,000; Full time

Job summary

A prominent retail company in Vancouver seeks a Logistics Team Leader to efficiently manage receiving, order fulfillment, and inventory tasks. The role involves training team members and overseeing backroom operations to achieve operational excellence. The ideal candidate has at least 2 years of experience in logistics within a retail environment and strong communication skills. This position offers a dynamic work environment focusing on team engagement and operational performance.

Qualifications

• Minimum 2 years leading logistics functions in a retail store or department.
• Experience with shipping, receiving, merchandising, order fulfillment and inventory management.

Responsibilities

• Train and develop logistics team members.
• Manage order fulfillment including picking and packaging.
• Coordinate receiving of merchandise and oversee inventory tasks.

Skills

Team leadership

Attention to detail

Communication skills

Job description

Summary

Lead the store logistics team to ensure efficient receiving, order fulfillment, inventory management and backroom operations while coaching team members to achieve operational excellence and strong engagement metrics.

Responsibilities

• Train, develop and coach logistics team members and set performance expectations
• Manage order fulfillment including picking, packaging and BOPIS to meet deadlines
• Coordinate receiving of merchandise including hanging goods, PO receiving and reconciliation
• Oversee inventory tasks including markdowns, price changes, seasonal counts and write‑off documentation
• Maintain organized shipping/reaching area and backroom storage
• Monitor RTVs, MTM refusals and in transit documentation accuracy
• Support operations tasks including service desk, POS accuracy and logistics audits
• Collaborate with operations leadership for hiring, onboarding and talent retention

Requirements

• Minimum 2 years leading logistics functions in a retail store or department
• Proven attention to detail in processing incoming and outgoing merchandise
• Experience with shipping, receiving, merchandising, order fulfillment and inventory management
• Strong communication skills and ability to work independently and in a team
• Ability to lift and move heavy boxes and perform physical stock room tasks
• Accountability for accurate scanning, tagging and paperwork completion