Logistics Operations Professional

American President Lines; Montreal (administrative region); On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading logistics provider in Montreal is seeking a Logistics Operations Professional to manage transport solutions for clients in the defense sector. The candidate must have 5-7 years of experience in the transport industry, including freight forwarding, and possess strong customer service skills. Key responsibilities include managing documentation, following up on orders, and monitoring shipments. This role emphasizes proactive thinking and attention to detail in a diverse team environment.

Benefits

Professional Development Opportunities

Continuing Education

Qualifications

• 5-7 years in the transport industry including a minimum of one year freight forwarding experience.
• Capable of coordinating various transport types including oversize, hazardous, and heavy-lift cargo.

Responsibilities

• Establish a constructive relationship with the client.
• Follow up on orders and relay information to the client.
• Verify and issue necessary documentation.
• Monitor shipments and keep clients informed.
• Respond to various quotation requests.

Skills

Customer service skills

Attention to detail

Proactive thinking

Risk mitigation

Fluent in English and French

Job description

Logistics Operations Professional

CEVA Logistics is one of the leading logistics companies globally, with over 1,500 facilities in more than 170 countries offering a complete range of contract logistics, freight forwarding, transportation and distribution management services. It offers supply chain support, along with logistics consultation, industry specific customization, global level freight management and system implementation.

At CEVA, we put people first and we strive for better ways in everything we do; our culture is embodied by Boldness, Imagination, Exemplary and Excellence. With these values at the core of our business, our workplace employs 110,000 diverse, cohesive team members who hold each other accountable and encourage each other to create a safe, and inclusive work environment.

Location: Montreal, QC, Canada

QUE FEREZ-VOUS?

CE QUE NOUS RECHERCHONS

YOUR ROLE

Offer a complete transport solution service to Ceva Canada clients in the defense sector by handling air, ocean, road operations as well as procurement and quotation.

WHAT ARE YOU GOING TO DO?

• Establish a constructive relationship with the client
• Follow up on orders with various suppliers and relay the information to the client
• Verify documentation and ensure it complies with requirements
• Issue the necessary documentation in accordance with instructions and regulations
• Maintain certain reports (internal or external)
• Monitor shipments until they reach their destination and keep the client informed of developments
• Invoice according to the rates provided to the client
• Perform other tasks as defined by the immediate supervisor
• Respond to various quotation requests (from clients and/or international collaborators)
• Provide innovative solutions to the client(s)
• Respond to requests for proposals (RFQs) and various quotation requests
• Work as part of a team and support colleagues during vacations and absences

WHAT ARE WE LOOKING FOR?

• Credentials: 5-7 years in the transport industry including a minimum of one year of freight forwarding experience
• Skills: Comfortable coordinating FCL, LCL, Breakbulk, RORO, Airfreight, and overland transport, including oversize, hazardous, and heavy-lift cargo. Attention to Detail. Ability to think outside the box. Proactive Thinking & Risk Mitigation. Focus on security and compliance. Very strong customer service skills. Ability to read, write and speak in English and French.
• Characteristics: Responds promptly and professionally to customer needs; Ability to read, comprehend and complete basic checklists, forms or other related documents. Leadership, integrity, good judgment, negotiation skills, team spirit, creativity, conscientiousness, organization, autonomy, and strong communication are the key competencies sought.

ADDITIONAL SKILLS

• Knowledge of class 1 DG cargo
• DG training
• Strong knowledge of Incoterms
• Experience in the transportation of controlled goods/ITAR goods
• Controlled goods certified

ABOUT TOMORROW

We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (how about sales or supply chain?) or find your own path. Join CEVA for a challenging and rewarding career.

At CEVA we are committed to creating a safe and healthy work environment.

We offer:

• Professional Development Opportunities
• Continuing Education

CEVA is an equal opportunity employer who agrees not to discriminate against any employee or job applicant and is committed to a diverse and inclusive workforce. Accommodations are available upon request for candidates with disabilities taking part in all aspects of the selection process. We thank all candidates for applying, however, only successful candidates will be contacted for an interview.